Problem with remote desktop

[Phil]

I have setup my home computer for access using Remote Desktop with my
laptop. I can access my home computer with my laptop over my wireless
access but not when I am on the internet from outside my home (someone
else's internet access). I am using the correct ip address.

 

[Guest]

I have setup my home computer for access using Remote Desktop with my
laptop. I can access my home computer with my laptop over my wireless
access but not when I am on the internet from outside my home (someone
else's internet access). I am using the correct ip address.

No expert here, but would that be because you are going through a router and
need to tell your home pc that it is not one of the bad guys; have the same
network name and password etc?

S

 

[Pegasus [MVP]]

I have setup my home computer for access using Remote Desktop with my
laptop. I can access my home computer with my laptop over my wireless
access but not when I am on the internet from outside my home (someone
else's internet access). I am using the correct ip address.

If you have a router then you must do three things:
- Use the router's external IP address
- Give your home PC a fixed IP address.
- Set up a tunnel through the router that directs port 3389 packets to your
home PC's internal IP address.

You could also set up a VPN. The process is similar to the above.

If you have a variable external IP address (which is what most people have)
then you must a service such as DynDNS. Post again if you need more details.

 

[smlunatick]

I have setup my home computer for access using Remote Desktop with my
laptop. I can access my home computer with my laptop over my wireless
access but not when I am on the internet from outside my home (someone
else's internet access). I am using the correct ip address.

You seems to have a wireless Internet router. Please consult the
router's user guide, either from the web site or the included CD, and
look at "port forwarding" or "virtual server."

Remote Desktop (RDP) normally uses the 3389 IP protocol

 

[Phil]

If you have a router then you must do three things:
- Use the router's external IP address
- Give your home PC a fixed IP address.
- Set up a tunnel through the router that directs port 3389 packets to your
home PC's internal IP address.

You could also set up a VPN. The process is similar to the above.

If you have a variable external IP address (which is what most people have)
then you must a service such as DynDNS. Post again if you need more details.

Thanks for your help. I am using the router's external IP address and
I have directed port 3389 packets to my

 

[Pegasus [MVP]]

Thanks for your help. I am using the router's external IP address and
I have directed port 3389 packets to my

I am not sure which PC you're talking about when you refer to "my IP
address" and "the PC fixed address". Please rephrase to remove the
ambiguities.

 

[Phil]

I am not sure which PC you're talking about when you refer to "my IP
address" and "the PC fixed address". Please rephrase to remove the
ambiguities.

I am referring to my home pc which I wish to access remotely.

 

[Pegasus [MVP]]

I am referring to my home pc which I wish to access remotely.

Your home PC most likely uses your home router's IP address as its Default
Gateway. Its subnet mask should be 255.255.255.0.

 

[Phil]

Your home PC most likely uses your home router's IP address as its Default
Gateway. Its subnet mask should be 255.255.255.0.

Thanks. When I enter the IP address info then I need to enter the DNS
server addresses. What should I enter?

 

[smlunatick]

Thanks. When I enter the IP address info then I need to enter the DNS
server addresses. What should I enter?

The DNS servers are service specific. Your Internet provider should
provide provide these numbers. Or you can try to use one of the
numerous "free" DNS services, like www.opendns.org