problem with printing customized envelopes

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May 25, 2011
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Hi everyone. I hope you can help.

I've recently installed Microsoft 2010 on my computer which now doesn't let me print customized envelopes.

I've changed my envelope settings in the "custom size" bit but every time I send it to print, it's printing to a wrong sized envelope and the printer comes up with size error. I've changed the envelope settings to match my old settings prior to installing Microsoft 2010 but it just doesn't seem to work.

No one at work seems to be able to figure it out either. I hope you can help.
 

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