Problem with MSN

[Armando]

I just got Windows XP. I had Windows ME before but I
decided to get the newer version (XP). My internet
connection is with MSN but the thing is that when I
connect to the internet I get a message about updating my
msn because if I don't I cannot use it and it starts
updating and it takes like 30 minutes and then there is
always the same problem about something being messed up
and a window says the copmputer will shuit down in 1
minute and it DOES shut down. I can use the internet but
I cannot enter my e-mail account or MSN messenger so I
can't chat either. I try going to www.hotail.com on an
Internet Explorer Window and when I try to sign into my
account the page just freezes. Does anyone know what I
can do?

 

[Paul Smith]

and a window says the copmputer will shuit down in 1
minute and it DOES shut down.

I think that's a virus.

--
Paul Smith,
Yeovil, UK.
http://www.smirnov.demon.co.uk/
http://www.doom3portal.com/ A Doom 3 fansite.

*Replace nospam with smirnov to reply by e-mail*

 

[purplehaz]

You may be infected with the Blaster worm virus.



To stop the rebooting/shutdowns, right click on the task bar, choose task
manager, processes tab, look for msblast.exe. Highlight it and click end
process. Then turn on the xp firewall.

To turn on the firewall: control panel, network and internet connections,
network connections, right click your connection, properties, advanced tab,
check the protect my computer box. Do this as quickly as you can once the
desktop comes up. Then visit the sites below for the removal and patch info.

Symantec: removal info and removal tool
http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.html

Also make sure to follow the links to the Microsoft pages for the patch or
visit windows update for the patch after you remove it.

http://support.microsoft.com/?kbid=823980

http://www.microsoft.com/security/incident/blast.asp