MSN Messenger video carousel kills my internet connection...

[mjs]

Can anyone tell me why my high speed cable internet connection breaks up
whenever I try viewing a MSN Video, like the ones on the Sympatico page?

Is it because I'm on competing ISP Videotron instead of Sympatico's Bell
service? If so, maybe the video carousel in MSN Messenger should stop
displaying MSN Videos to Videotron subscribers. Each time I click on one, I
need to reboot the computer (or unplug the Linksys router for 1 full minute)
to reset my connection.

It's the damnest thing. The whole page loads fine, but the video just hangs,
and then everything gets disconnected (even Messenger itself disconnects
itself). The internet connection just DIES each time I try to view a MSN
Video from the Messenger carousel.

 

[StephenB]

Can anyone tell me why my high speed cable internet connection breaks up
whenever I try viewing a MSN Video, like the ones on the Sympatico page?

Is it because I'm on competing ISP Videotron instead of Sympatico's Bell
service? If so, maybe the video carousel in MSN Messenger should stop
displaying MSN Videos to Videotron subscribers. Each time I click on one, I
need to reboot the computer (or unplug the Linksys router for 1 full minute)
to reset my connection.

It's the damnest thing. The whole page loads fine, but the video just hangs,
and then everything gets disconnected (even Messenger itself disconnects
itself). The internet connection just DIES each time I try to view a MSN
Video from the Messenger carousel.

Does it happen when you simply browse to http://video.msn.com and select a video
to play? It doesn't seem like a Messenger issue to me.
-steve

 

[mjs]

No one? Not a single one of you can help me with this one? :-(

 

[Earle Horton]

I get the same problem. I have Qwest Connect® Platinum with Windows
LiveTM (a DSL service) and my Internet connection breaks up any time I
try to view the videos in "En Video" on latino.msn.com. These are all
at http://video.msn.com. Usually I have to power cycle my router, a
Linksys BEFW11S4, to get out of it. There is a really nice one from
Azteca America featuring Graciela Beltrán singing "No me preguntes por
él". Sometimes I get through the whole video, but the router is dead
every time by the end. I find that I have to see it several times a day
though. She's so pretty, and not a bad singer either. It's funny, the
Internet light on the router keeps blinking, as does the Ethernet light
on the modem, but nothing seems to be getting through after the
connection dies.

Hope this helps. You are not alone. Qwest is an MSN partner, and I
have the fastest service available, or so they say, so I don't think the
problem is your ISP.

I am thinking of upgrading the Linksys to a WRT54G, on sale at Office
Depot.

Cheers,

Earle

 

[Earle Horton]

The router upgrade appears to have improved things somewhat. I made it
all the way through the video, twice, without losing my connection. The
second time I lost sound though. Let's see if I can play it a third
time. Nope, have to reboot to get the sound back. The WRT54G
is definitely an improvement. It's more than just the Wireless B to
Wireless G upgrade too. I am just using the Ethernet part of it. I
have played about eight videos now without rebooting the router.
Playback seems smoother too.

It's probably your router. "He's dead, Jim." What model Linksys are
you using? The WRT54G is $69.95 at Office Depot. Working much better
now. Anyone want to buy a slightly used obsolescent Linksys BEFW11S4?

Cheers,

Earle

 

[PA Bear]

Try posting your query to the Windows Live Messenger- or MSN
Messenger-specific newsgroup: microsoft.public.windows.live.messenger or
microsoft.public.msn.messenger

On the web:

http://www.microsoft.com/communitie...px?dg=microsoft.public.windows.live.messenger

http://www.microsoft.com/communitie...efault.aspx?dg=microsoft.public.msn.messenger

In your newsreader:

news://msnews.microsoft.com/microsoft.public.windows.live.messenger

news://msnews.microsoft.com/microsoft.public.msn.messenger

 

[Earle Horton]

Nothing to do with Messenger. The videos on video.msn.com choke the old
Linksys router he is using. In this case "old" isn't more than a few
years, but that's the bleeding edge of technology.

Cheers,

Earle

 

[mjs]

Maybe the Linux people were right after all.

No one? Not a single one of you can help me with this one? :-(

 

[Earle Horton]

It's his router. Get a newer model, a non-Linksys or bypass the router
entirely and the problem goes away. I just threw the BEFW11S4 in the
trash. Let me know if you want it. It probably works perfectly with
any Linux computer. ;^)

No, the Linux people were not right after all.

Cheers,

Earle

 

[mjs]

Why would you stick to Linksys after our common experience?

I'm in Canada and it's very hard to get the WRT54G here. I am thinking of
going DLink. Mistake?

 

[Earle Horton]

'Cause it was on sale at Office Depot? The WRT54G is doing quite well.
I am sure that a DLink would be fine, as long as you get the latest or
at least a recent model. The older ones will have had the same problems
with large amounts of high speed data as any of them. Have you tried
the trick of wiring the computer directly to the model? That will at
least tell you whether the router is the root of your problems. It is
most likely, but one likes to be sure before spending money.

Cheers,

Earle

 

[MSN]

The router upgrade appears to have improved things somewhat. I made it
all the way through the video, twice, without losing my connection. The
second time I lost sound though. Let's see if I can play it a third
time. Nope, have to reboot to get the sound back. The WRT54G
is definitely an improvement. It's more than just the Wireless B to
Wireless G upgrade too. I am just using the Ethernet part of it. I
have played about eight videos now without rebooting the router.
Playback seems smoother too.

It's probably your router. "He's dead, Jim." What model Linksys are
you using? The WRT54G is $69.95 at Office Depot. Working much better
now. Anyone want to buy a slightly used obsolescent Linksys BEFW11S4?

Cheers,

Earle