Problem with installshield and windows

[Guest]

I am currently attempting to install some software that utilizes the
InstallShield installer. Whenever I use it, it tells me to complete any
setups before starting a new one and then exits the installer. I have
rebooted, changed user accounts and re-downloaded the file and still get the
same error. I was wondering if there was a way to check if there are some
pending installs on the system?

Here is the dump of the error, btw:

Error Code: -5003 : 0x5
Error Information:

SetupDLL\SetupDLL.cpp (1971)

pAPP:Battlefield 2(TM) Demo
PVENDORICE
PGUID:8BECF123-B0EF-4E51-B7F3-923EFE15CC4A
$10.50.0.125PAK
@Windows XP Service Pack 2 (2600) BT_OTHER 19000.23

 

[Rick \Nutcase\ Rogers]

Hi,

Try the installer cleanup utility here:
http://support.microsoft.com/?kbid=290301

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org