Problem with index in help & support

[Guest]

When I go to start , Help & Support and click on index in the toolbar, all i
get is a red X, what is this? and when I click on related topics, it's like
it mirrors the texts.
I have read many threads with the same problem and have tried there
solutions but to no avail, so am pleading for someone to help. Please.
I use Windows XP Home with SP1.

Thanks.

 

[TaurArian [MS-MVP]]

Help and Support Center Index is blank with a Red X mark:
http://windowsxp.mvps.org/helpctrindex.htm

Some themes can knock out the text in help and switching to another custom theme may not correct it.
Switching back to an original XP theme may fix the problem.


--
===========================
TaurArian [MS-MVP] 2005-2006
===========================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527

 

[Ramesh, MS-MVP]

Microsoft released several updates to the Help control, some of which sets
the Kill-bit to the HHCTRL.OCX activex control, thus leading to the blank
index in Help Center.

Open Regedit.exe and navigate to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX
Compatibility\{ADB880A6-D8FF-11CF-9377-00AA003B7A11}

Export the key (File/Export option) to a REG file. Then open the REG file
using Notepad, and post the contents here.

Also, if you have XP Pro installed, run this command as well:

wmic qfe list full /format:htable >C:\hotfixes.htm

Attach or post the contents of C:\hotfixes.htm file also.

More information:

Help and Support Center Index is blank with a Red X mark:
http://windowsxp.mvps.org/helpctrindex.htm

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


When I go to start , Help & Support and click on index in the toolbar, all i
get is a red X, what is this? and when I click on related topics, it's like
it mirrors the texts.
I have read many threads with the same problem and have tried there
solutions but to no avail, so am pleading for someone to help. Please.
I use Windows XP Home with SP1.

Thanks.