Problem with Index in Help and Support

[Guest]

I have several machines in my environment that are encountering this problem.
When I go to start, Help And Support, And click on index in the toolbar, all
I get is a red X like there is a broken link. When I right click on it and
select properties, it lists the Address as
hcp://system/panels/subpanels/Index.htm . I've searched the hard drive for
this, and it appears this should be under %windir%\PCHEALTH\HELPCTR.... I've
also confirmed the existence of this file, and copied another copy of the
HELPCTR folder over from a working PC with no luck.

Does any one have any input on how to resolve this?

 

[Taurarian]

Why doesn’t Help and Support work?
http://www.kellys-korner-xp.com/top10faqs.htm

Troubleshooting Help and Support
http://www.kellys-korner-xp.com/xp_h.htm#h&s

 

[Ramesh [MVP]]

Additionally:

Help and Support Center Index is blank with a Red X mark:
http://windowsxp.mvps.org/helpctrindex.htm

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


I have several machines in my environment that are encountering this problem.
When I go to start, Help And Support, And click on index in the toolbar, all
I get is a red X like there is a broken link. When I right click on it and
select properties, it lists the Address as
hcp://system/panels/subpanels/Index.htm . I've searched the hard drive for
this, and it appears this should be under %windir%\PCHEALTH\HELPCTR.... I've
also confirmed the existence of this file, and copied another copy of the
HELPCTR folder over from a working PC with no luck.

Does any one have any input on how to resolve this?

 

[Guest]

This fixed the issue. Thank you so much!!!

 

[Ramesh [MVP]]

Thanks for the feedback Nitehound2.

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


This fixed the issue. Thank you so much!!!