Problem with hotmail and a lot of sites with IE 6 (Error and ask me for debug all time)

J

Javier Villegas

Hi. I have installed Internet Explorer 6.0.2800.1106.xpsp2.030422-1633 on
Windows XP SP1a (Spanish) and when I enter to Hotmail for check my emails ,
I receive a lot of Runtime Errors messages like this:

Runtime error
¿ Want to debug?

Line: xxx
Error: yyyyyyyy

Yes / No

And I must close IE because this error.

I notice that I happing with a lot of sites and with serveral machines in my
internal network

I have the antivirus running ok in the coorporate network

Thanks
 
P

PA Bear

You can disable the debug notification via IE Tools>Internet
Options>Advanced>Browsing>Disable script debugging (check) & Display a
notification about every script error (uncheck).

But as you must close IE to recover, try, in order:

1. (Re-)Installing 5.6 Scripting Engine from
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp

2a. As the machines are WinXP-SP1a, look into the Java vs. Java VM
situation:
http://www.mvps.org/inetexplorer/answers_9.htm

Then try:

Start>Run>Regsvr32 vbscript.dll

Start>Run>Regsvr32 jscript.dll

3. Re-register all DLLs listed in http://support.microsoft.com/?kbid=281679

4a. IE Tools>Internet Options>Advanced>Browsing>Enable third-party browser
extensions (uncheck & reboot).

4b. Find the hijacker that caused 4a to be checked:

Dealing with Hijackware
http://mvps.org/winhelp2002/unwanted.htm
http://www.mvps.org/inetexplorer/Darnit.htm#tshoot
http://aumha.org/a/parasite.htm

Some other users of New Hotmail, using both desktops and laptops, IE and OE,
have been having these problems since the new format was introduced on 01
Dec-03.

Hotmail is a secure site, requiring that your computer be able to negotiate
SSL protocols when logging in, so any of these third-party applications may
be interfering (as well as hijackware): anti-virus, firewall, anti-spam
tools, "system" tools (NSW, NIS, anything by McAfee). The best approach
would be to disable all of them and, assuming Hotmail then works properly,
re-enable each application in turn, by itself with no others running, to see
which one or which combination is causing the problem. If the machines are
on a network, that's another area to consider when troubleshooting.

Some resources:

Troubleshooting Secure Sites
http://support.microsoft.com/?kbid=813444
http://www.mvps.org/inetexplorer/answers2.htm#secure_sites
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

Protect Your PC
http://www.microsoft.com/security/protect/
 

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