Jag said:
I am having Windows XP SP2.
Recently when I tried to change my desktop picture I found that I couldn't
access desktop properties.
When I try to open the desktop properties window only theme window is
comeing up.
It will be of great help to me if someone can help me with the problem.
The first thing to do is make sure your computer is free of malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
If the computer is clean, you can try some of these things:
If you can't enable desktop backgrounds after a virus, MVP Kelly Theriot has
a fix. Look under Wallpaper-Desktop-Disable Changing here:
http://www.kellys-korner-xp.com/xp_w.htm
If Display tabs are missing, run Kelly's registry edit on line 285,
right-hand side "Restore all display tabs".
Check to see if these Registry entries exist:
HKCU\Software\Microsoft\Windows\CurrentVersion\GroupPolicyobject\{21A7BE9D-5027-49C1-B6F7-757B707E1C94}User\Software\Policies\Microsoft\Windows\System
If "GroupPolicyRefreshTime" and/or "GroupPolicyRefreshTimeOffset" are there,
then delete them.
HKCU\Software\Policies\Microsoft\Windows\System. If "GroupPolicyRefreshTime"
and/or "GroupPolicyRefreshTimeOffset" are there, then delete them and then
run the reg fix from Kelly's page.
A default wallpaper called wp.bmp may be set in
HKCU\Software\Policies\Microsoft\Windows\System created by the smitfraud.c
virus. Remove that and you will be able to choose different wallpapers.
For inability to change wallpaper after malware, here is another key:
Hkey_Current_User/software/Microsoft/Windows/CurrentVersion/Policies/Explorer,
Bogus values will be set to 0. Delete or set to 1.
If none of that works for you, post back with some details about your
computer, the security software you have installed, and the machine's
recent history.
Malke
