Problem with .chm help files: no display

[Serge]

All of a sudden, opening .chm files gives me "The page cannot be displayed"
error.
Any idea how to fix this, please.
Thanks in advance.

 

[Sharon F]

All of a sudden, opening .chm files gives me "The page cannot be displayed"
error.
Any idea how to fix this, please.
Thanks in advance.

Try Internet Options> Advanced. Scroll down to the security section (at the
bottom). Check box to allow active content from local files.

 

[Ramesh, MS-MVP]

From Pete Lees, Help MVP.

A Windows security update that Microsoft released six months ago blocks
access to the contents of HTML Help files that you download from the
Internet or store on a network drive. For instructions on how to unblock a
downloaded file, see this article in the Microsoft Knowledge Base:

http://support.microsoft.com/?kbid=902225

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


All of a sudden, opening .chm files gives me "The page cannot be displayed"
error.
Any idea how to fix this, please.
Thanks in advance.

 

[Serge]

Thank a lot, Ramesh, but MS's explanation for the network is too complex for
me to understand. I have no problem opening .chm on my local drive, but with
my USB drive MS's explanation #2 doesn't work.
Is there any relatively easy way to fix this prob for an USB drive?

Serge

 

[Ramesh, MS-MVP]

Serge,

USB thumb drive or an external hard drive? I have a thumb drive here and can
test for you if you provide me a link to download the CHM.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Thank a lot, Ramesh, but MS's explanation for the network is too complex for
me to understand. I have no problem opening .chm on my local drive, but with
my USB drive MS's explanation #2 doesn't work.
Is there any relatively easy way to fix this prob for an USB drive?

Serge