cannot view chm help documents

[Shaun]

Hello,

I recently had a rootkit in my Windows XP Pro machine and I removed it with
a couple of programs, but I think it did some damage while it was on my
computer. I tunes doesn't start and I can't open .chm files (help files),
I double click on them and nothing happens. I checked the file associations
to open the file and it's set to default (microsoft HTML Help Executable).
Any ideas how I can fix this.

thanks in advance,

Shaun

 

[Ramesh Srinivasan, MS-MVP]

Hi Shaun,

Copy the following text (starting from line "REGEDIT4") to Notepad and save
the file with .reg extension. Double-click the .reg file to run it.

- - -
REGEDIT4

;CHM file type association fix

[HKEY_CLASSES_ROOT\.chm]
@="chm.file"

[HKEY_CLASSES_ROOT\chm.file]
@="Compiled HTML Help file"

[HKEY_CLASSES_ROOT\chm.file\DefaultIcon]
@="C:\\WINDOWS\\hh.exe,0"

[HKEY_CLASSES_ROOT\chm.file\shell]

[HKEY_CLASSES_ROOT\chm.file\shell\open]

[HKEY_CLASSES_ROOT\chm.file\shell\open\command]
@="\"C:\\WINDOWS\\hh.exe\" %1"

- - -

 

[Shaun]

Thanks,

I did exactly what you said, and after running the .reg file it said that it
successfully added it to the registry, but it didn't fix my problem. When I
double click on a .chm file, the hour glass shows for 1/2 a second and then
nothing else happens. Is there a way to replace the microsoft HTML Help
Executable program??

Shaun

Hi Shaun,

Copy the following text (starting from line "REGEDIT4") to Notepad and
save the file with .reg extension. Double-click the .reg file to run it.

- - -
REGEDIT4

;CHM file type association fix

[HKEY_CLASSES_ROOT\.chm]
@="chm.file"

[HKEY_CLASSES_ROOT\chm.file]
@="Compiled HTML Help file"

[HKEY_CLASSES_ROOT\chm.file\DefaultIcon]
@="C:\\WINDOWS\\hh.exe,0"

[HKEY_CLASSES_ROOT\chm.file\shell]

[HKEY_CLASSES_ROOT\chm.file\shell\open]

[HKEY_CLASSES_ROOT\chm.file\shell\open\command]
@="\"C:\\WINDOWS\\hh.exe\" %1"

- - -

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Desktop Experience]
------------------------------------------------------------------------------
Supporting Windows® 7, Vista & XP http://www.winhelponline.com
------------------------------------------------------------------------------

Hello,

I recently had a rootkit in my Windows XP Pro machine and I removed it
with a couple of programs, but I think it did some damage while it was on
my computer. I tunes doesn't start and I can't open .chm files (help
files), I double click on them and nothing happens. I checked the file
associations to open the file and it's set to default (microsoft HTML
Help Executable). Any ideas how I can fix this.

thanks in advance,

Shaun

 

[Shaun]

Well it looks like that rootkit did lots of damage to my system! So I
reformated my C: drive and now things are ok now. I just have alot of
programs to reinstall.

Thanks for you help.

Shaun

Thanks,

I did exactly what you said, and after running the .reg file it said that
it successfully added it to the registry, but it didn't fix my problem.
When I double click on a .chm file, the hour glass shows for 1/2 a second
and then nothing else happens. Is there a way to replace the microsoft
HTML Help Executable program??

Shaun

Hi Shaun,

Copy the following text (starting from line "REGEDIT4") to Notepad and
save the file with .reg extension. Double-click the .reg file to run it.

- - -
REGEDIT4

;CHM file type association fix

[HKEY_CLASSES_ROOT\.chm]
@="chm.file"

[HKEY_CLASSES_ROOT\chm.file]
@="Compiled HTML Help file"

[HKEY_CLASSES_ROOT\chm.file\DefaultIcon]
@="C:\\WINDOWS\\hh.exe,0"

[HKEY_CLASSES_ROOT\chm.file\shell]

[HKEY_CLASSES_ROOT\chm.file\shell\open]

[HKEY_CLASSES_ROOT\chm.file\shell\open\command]
@="\"C:\\WINDOWS\\hh.exe\" %1"

- - -

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Desktop Experience]
------------------------------------------------------------------------------
Supporting Windows® 7, Vista & XP http://www.winhelponline.com
------------------------------------------------------------------------------

Hello,

I recently had a rootkit in my Windows XP Pro machine and I removed it
with a couple of programs, but I think it did some damage while it was
on my computer. I tunes doesn't start and I can't open .chm files (help
files), I double click on them and nothing happens. I checked the file
associations to open the file and it's set to default (microsoft HTML
Help Executable). Any ideas how I can fix this.

thanks in advance,

Shaun

__________ Information from ESET Smart Security, version of virus
signature database 4105 (20090526) __________

The message was checked by ESET Smart Security.

http://www.eset.com

__________ Information from ESET Smart Security, version of virus signature database 4105 (20090526) __________

The message was checked by ESET Smart Security.

http://www.eset.com

 

[Ramesh Srinivasan, MS-MVP]

Thanks for the update Shaun.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Desktop Experience]
------------------------------------------------------------------------------
Supporting Windows® 7, Vista & XP http://www.winhelponline.com
------------------------------------------------------------------------------

Well it looks like that rootkit did lots of damage to my system! So I
reformated my C: drive and now things are ok now. I just have alot of
programs to reinstall.

Thanks for you help.

Shaun

Thanks,

I did exactly what you said, and after running the .reg file it said that
it successfully added it to the registry, but it didn't fix my problem.
When I double click on a .chm file, the hour glass shows for 1/2 a second
and then nothing else happens. Is there a way to replace the microsoft
HTML Help Executable program??

Shaun

Hi Shaun,

Copy the following text (starting from line "REGEDIT4") to Notepad and
save the file with .reg extension. Double-click the .reg file to run it.

- - -
REGEDIT4

;CHM file type association fix

[HKEY_CLASSES_ROOT\.chm]
@="chm.file"

[HKEY_CLASSES_ROOT\chm.file]
@="Compiled HTML Help file"

[HKEY_CLASSES_ROOT\chm.file\DefaultIcon]
@="C:\\WINDOWS\\hh.exe,0"

[HKEY_CLASSES_ROOT\chm.file\shell]

[HKEY_CLASSES_ROOT\chm.file\shell\open]

[HKEY_CLASSES_ROOT\chm.file\shell\open\command]
@="\"C:\\WINDOWS\\hh.exe\" %1"

- - -

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Desktop Experience]
------------------------------------------------------------------------------
Supporting Windows® 7, Vista & XP http://www.winhelponline.com
------------------------------------------------------------------------------


Hello,

I recently had a rootkit in my Windows XP Pro machine and I removed it
with a couple of programs, but I think it did some damage while it was
on my computer. I tunes doesn't start and I can't open .chm files
(help files), I double click on them and nothing happens. I checked
the file associations to open the file and it's set to default
(microsoft HTML Help Executable). Any ideas how I can fix this.

thanks in advance,

Shaun

__________ Information from ESET Smart Security, version of virus
signature database 4105 (20090526) __________

The message was checked by ESET Smart Security.

http://www.eset.com

__________ Information from ESET Smart Security, version of virus
signature database 4105 (20090526) __________

The message was checked by ESET Smart Security.

http://www.eset.com