Problem When Booting Up

[Jeff Walters]

When ever I boot up my PC I get a message saying that it can not run a
16 bit program and that here is not enough memory for it. I also get a
message BWPRNMON Agent "Bitware NT Agent" Class "WCNTagent"

Anyone have any idea how to identify these and resolve the problem? I
have used a progran to repair my register but to no avail.

Jeff Walters
(e-mail address removed)

 

[JaKar]

I couldn't find a specific answer, but it looks like its
either spyware and or a virus of some sort. However,
BWPRNMON.EXE looks like its part of some fax software.
Here's what I found with Google:

http://www.hardavenue.com/startup/bwprnmon.exe.php
http://castlecops.com/startuplist-417.html

http://reviews.cnet.com/5208-6127-0.html?
forumID=9&threadID=36700&messageID=427483

http://extremetechsupport.com/forum/printthread.phtml?
t=94341

You might try Ad-Aware and spybot to search for spyware
and trendmicro for a online virus scan, they are all free.

Look for Ad-Aware SE Personal:
http://www.lavasoftusa.com/default.shtml.en

Spybot:
http://www.safer-networking.org/en/download/index.html

Online Virus scanner:
http://housecall.trendmicro.com/housecall/start_corp.asp

It would be best to run the spyware scanners in safe mode.

 

[Jon Erlandson]

BWPRNMON belongs to BitWare Print Monitor and apparently not all versions
are compatible with Windows XP. See if you can uninstall it in "Add and
Remove Programs" or follow the article below for removal.

BitWare Causes Spoolsv.exe Program Error in Windows
http://support.microsoft.com/default.aspx/kb/257859

 

[Jeff Walters]

I tryied this but it didn't work. Probably because it is a 16 bit
program. I had another person tell me to do the Start Run mscnfg
and uncheck the line for Bitware. I found it and did it and that seems
to have solved the problem.

thanks,
Jeff