Problem w/email signature on scanned docs.

P

Pearl King

When we use our printer to scan a document to email, the email that comes up
to send will not automatically add the signature that is set to go with mail
from that user. Does anyone know if there is a setting I'm missing
somewhere?
We use Outlook 2003 and an HP LaserJet 3015 printer/scanner/fax.

Thank you

Pearl King
 
B

Brian Tillman [MVP - Outlook]

When we use our printer to scan a document to email, the email that comes
up to send will not automatically add the signature that is set to go with
mail from that user. Does anyone know if there is a setting I'm missing
somewhere?
We use Outlook 2003 and an HP LaserJet 3015 printer/scanner/fax.

Usually scan to mail capable printers send mail to people's mailboxes using
SMTP. It doesn't send mail outbound. Nonetheless, assuming you're sending
mail outbound, the typical interface for that type of mail, the same
interfaace that allows you to right-click a file and choose Send To>Mail
Recipient, uses a simpler interface to the mail sending engine than Outlook
itself. Features such as stationery and signatures are not accessible from
that interface. So, no, you're not missing a setting. It at any time you
have the opportunity to interact with the sending process, add the signature
manually with the Signature button.
 

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