L
Lisa
Hello,
I am running Windows Media Center 2005 that was updated last year from 2004.
When I click on the "my videos" tab the MC stops responding and this comes
up;
"Generating crash report, please wait...." Then an error comes up and it
says; "Media Center has encountered a problem and needs to close. We are
sorry for the inconvenience." When I click on the technical details I get
this;
---------------------------------
EventType : MCX P1 : sh.5.1.2715.2941 P2 : VideoGalleryPage
P3 : DivideByZero P4 : UIHelper_GetVideoThumbnail P5 : 0
P6 : GetImageForFile P7 : Run
----------------------------------
I run "set up" again but that did not help! I did not have this problem back
when I had 2004, it started with the 2005 upgrade. I did not worry about it
before because I never used videos in MCE but now I hooked it up to my TV
and It'd be nice if I can get it to work! It only happens when highlighting
or clicking "my videos"...every single time!
BTW, I have all the updates installed including Rollup 2!
I greatly appreciate it if you can help me out. Thanks.
I am running Windows Media Center 2005 that was updated last year from 2004.
When I click on the "my videos" tab the MC stops responding and this comes
up;
"Generating crash report, please wait...." Then an error comes up and it
says; "Media Center has encountered a problem and needs to close. We are
sorry for the inconvenience." When I click on the technical details I get
this;
---------------------------------
EventType : MCX P1 : sh.5.1.2715.2941 P2 : VideoGalleryPage
P3 : DivideByZero P4 : UIHelper_GetVideoThumbnail P5 : 0
P6 : GetImageForFile P7 : Run
----------------------------------
I run "set up" again but that did not help! I did not have this problem back
when I had 2004, it started with the 2005 upgrade. I did not worry about it
before because I never used videos in MCE but now I hooked it up to my TV
and It'd be nice if I can get it to work! It only happens when highlighting
or clicking "my videos"...every single time!
BTW, I have all the updates installed including Rollup 2!
I greatly appreciate it if you can help me out. Thanks.