problem to connect certain websites

[Guest]

Sorry this is the resending of my question because I had omitted something
important.

I am having troubles recently connecting certein websites. I am using
high-speed online and my network connection is totally ok. I was able to
connect to most websites before. The two sites that I can't access just
recently are "www.fda.gov" and "www.hsbc.com". I tried pinging the two web
addresses and it shows "destination host unreachable" or "request timed out"
and I had 100% loss of the 4 packets. I was told by someone that maybe some
programs running when I turn on the computer that prevents me from accessing
the sites but I didn't see any strange programs or maybe I didn't know the
way to find out.

I am not good at computer troubleshooting at all. Is anyone who can suggest
me any way to solve this problem? I already checked the help manual and
followed the directions but it didn't seem to clear the problem out.

Thanks so much!

Regards,

 

[Robert L [MS-MVP]]

if you can access some web site but others, it could be mtu issue, check this page,

troubleshooting ie issues
Can't run IE Can't access some web sites Can’t access the Internet via USB after
enabling NIC for network Can't retrieve e-mail from Hotmail through Outlook ...
www.chicagotech.net/troubleshootingie.htm

But if you receive destination host unreachable, that is different story. check this page,

case study Destination not unreachable · Event ID 1000, 7011 and 7031 · Examples of Dynamic DNS Host Name Registrations · Lost some sent emails ...
www.howtonetworking.com/casestudy.htm


Bob Lin, MS-MVP, MCSE & CNE
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
Sorry this is the resending of my question because I had omitted something
important.

I am having troubles recently connecting certein websites. I am using
high-speed online and my network connection is totally ok. I was able to
connect to most websites before. The two sites that I can't access just
recently are "www.fda.gov" and "www.hsbc.com". I tried pinging the two web
addresses and it shows "destination host unreachable" or "request timed out"
and I had 100% loss of the 4 packets. I was told by someone that maybe some
programs running when I turn on the computer that prevents me from accessing
the sites but I didn't see any strange programs or maybe I didn't know the
way to find out.

I am not good at computer troubleshooting at all. Is anyone who can suggest
me any way to solve this problem? I already checked the help manual and
followed the directions but it didn't seem to clear the problem out.

Thanks so much!

Regards,