Problem sending and receiving

G

Guest

I am using Outlook 2000 with a Verizon DSL account. When I go to Verizon
"Email & More" I can receive and send email just fine but when I open Outlook
I can't download the messages located at the server but instead get this
message:
"The TCP/IP connection was unexpectedly terminated by the server.
(Account:
'incoming.verizon.net',POP3Server: 'incoming.verizon.net', Error Number:
0x800ccc0f)."
I think I have correctly set up my "options" and don't believe there are any
problems with either Norton AV or Zone Alarm.
Why am I posting a question here rather than talking to Verizon? Because
viewing some of the responses to your "Outlook..." newsgroups persuades me
that most of the folks responding to these postings are far more
knowledgeable than any of the tech reps I've talked to at Verizon.
Thank you in advance.
 
B

Brian Tillman

John Coglan said:
I think I have correctly set up my "options" and don't believe there
are any problems with either Norton AV or Zone Alarm.

Norton's tools are notorious for not playing well with Outlook. The first
thing to try is uninstalling Norton and reinstalling without the mail
integration feature.
 
G

Guest

I am having this same problem. I have confirmed that my setting are correct
with my ISP who doesn't support Outlook, only OE, which I had to trash
because of the duplicat corruption everyone else here seems to be
experiencing, good luck to those. I also thought it was a Norton problem and
disabled my firewall, but this didn't help. If I remove and reinstall
Norton, as you suggest how or where do I not integrate the mail option? I
literally spent $100 with Dell last week to help me remove OE and it really
did take about 4 hrs. Just bought this Outlook software and hope like heck I
didn't get ripped off.
 
G

Guest

Oops, Brian if you are still out there my err.mess. # reports that Outlook
timed out waiting for response from my server...Ox80042108A (send) and
Ox8004210B (receive). Thanks for any help you can lend.
 
B

Brian Tillman

rossi9 said:
I literally spent $100 with Dell last
week to help me remove OE and it really did take about 4 hrs. Just
bought this Outlook software and hope like heck I didn't get ripped
off.

If you were successful in removing Outlook Express from your machine, you
have guaranteed that Outlook will never work for you because it requires
some of the DLLs that Outlook Express provides in order to work. In fact,
if OE isn't installed, Outlook will complain.
 

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