Problem receiving faxes with Windows XP fax program

[Guest]

Can anyone help me fix this problem: I can send faxes from my computer through the Windows XP fax program but I can't receive them. When a fax attempts to come through, the computer will recognize it's a fax and will answer the call, but after about 30 seconds, I will get an error message saying that a fax failed. I have already set all the configure settings that the fax program "help" section told me to set, so what am I doing wrong?

 

[Carey Frisch [MVP]]

HOW TO: Receive a Fax in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;306662&Product=winxp

HOW TO: Troubleshoot Common Fax Problems in Microsoft Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;321639&Product=winxp

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

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| Can anyone help me fix this problem: I can send faxes from my computer through the Windows XP fax program
but I can't receive them. When a fax attempts to come through, the computer will recognize it's a fax and
will answer the call, but after about 30 seconds, I will get an error message saying that a fax failed. I
have already set all the configure settings that the fax program "help" section told me to set, so what am I
doing wrong?

 

[Jym]

Does this happen from various fax senders? If you have gone through the
modem diagnostics and can't find anything wrong , you could delete and
reinstall the fax program in Add and Remove Programs / Add and Remove Window
Components. Jym

Can anyone help me fix this problem: I can send faxes from my computer

through the Windows XP fax program but I can't receive them. When a fax
attempts to come through, the computer will recognize it's a fax and will
answer the call, but after about 30 seconds, I will get an error message
saying that a fax failed. I have already set all the configure settings
that the fax program "help" section told me to set, so what am I doing
wrong?