Problem Logging in to XP

[smittysc]

I am running XP SP2. I am no longer able to log into Windows. Both my
Administrator account and single user account are not password protected so I
have never needed to enter them nor have I ever been promted.

As I boot up I now get the blue welcome screen and see the icon for my
account "Steve". I click on the user and I get the message "Loading
personal settings" then "Saving personal settings" then "logging off" thus
not allowing me to get in. I have tried to do a CNTL ALT +DEL and go in as
Administrator (without password) and that also does not work.

Finally I have tried to start XP in Safe Mode. THis time I get the blue
welcome screen and the icons for Administrator and my account "steve". Again
clicking on the icons I get the message "Loading personal settings" then
"Saving personal settings". The only option left is to click "Turn off
computer"

Please help.

 

[Mark L. Ferguson]

You have several options. It depends on what is doing that.
Booting to "Safe Mode With Command Prompt" will avoid any problems with a
corrupt user profile. From there, System Restore may fix it.

HOW TO Start System Restore Tool from Command Prompt (Q304449):
http://support.microsoft.com/support/kb/articles/q304/4/49.asp

If no help, you may need to reset your registry to the original setup.
How to Recover from a Corrupted Registry -config-system:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q307545
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Mark L. Ferguson
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