problem downloading Hotmail into Outlook 07 with Connector

[Beemac]

Using Vista Home Premium & unable to download / send emails from Hotmail via
Outlook 2007. Was working OK prior to going on Vacation & on return a number
of Windows updates were installed - since which have not been able to
download emails into Outlook. Have attempted removal & re installation of the
Hotmail account - even system restore, but nothing seems to resolve the
problem.
Would appreciate any assistance provided.

TBK White

 

[Diane Poremsky {MVP}]

Are you using HTTP or the Outlook connector? If the connector, there seems
to be a problem with some of the servers, waiting 24 -48 hours before doing
anything drastic is prudent as it may fix itself. Also go to folder list
(Ctrl+6) and check the sync errors folder.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

 

[Michael]

I am having the exact same problems but I have waited over 1 week and still
no fix. I've contacted Outlook Connector support and after 2 hours, they
determined it was a hotmail problem. I contacted hotmail support and they
insist it is an Outlook connector problem. The connector support person game
me his hotmail address and it did work after hitting the send and receive
button after 5x's but I'm having not success w/ my current hotmail account (
I even tried to set up a new account with no success). If you have any
suggestions please let me know.
Win. Vista/ Outlook 2007 / free hotmail account.

Michael

Are you using HTTP or the Outlook connector? If the connector, there seems
to be a problem with some of the servers, waiting 24 -48 hours before doing
anything drastic is prudent as it may fix itself. Also go to folder list
(Ctrl+6) and check the sync errors folder.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Using Vista Home Premium & unable to download / send emails from Hotmail
via
Outlook 2007. Was working OK prior to going on Vacation & on return a
number
of Windows updates were installed - since which have not been able to
download emails into Outlook. Have attempted removal & re installation of
the
Hotmail account - even system restore, but nothing seems to resolve the
problem.
Would appreciate any assistance provided.

TBK White

 

[Diane Poremsky [MVP]]

Is there anything in the sync issues folder? (Ctrl+6 to see it)

FWIW, they will always blame the other one. Both the RTM and beta connector
are affected.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I am having the exact same problems but I have waited over 1 week and
still
no fix. I've contacted Outlook Connector support and after 2 hours, they
determined it was a hotmail problem. I contacted hotmail support and they
insist it is an Outlook connector problem. The connector support person
game
me his hotmail address and it did work after hitting the send and receive
button after 5x's but I'm having not success w/ my current hotmail account
(
I even tried to set up a new account with no success). If you have any
suggestions please let me know.
Win. Vista/ Outlook 2007 / free hotmail account.

Michael

Are you using HTTP or the Outlook connector? If the connector, there
seems
to be a problem with some of the servers, waiting 24 -48 hours before
doing
anything drastic is prudent as it may fix itself. Also go to folder list
(Ctrl+6) and check the sync errors folder.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.

Using Vista Home Premium & unable to download / send emails from
Hotmail
via
Outlook 2007. Was working OK prior to going on Vacation & on return a
number
of Windows updates were installed - since which have not been able to
download emails into Outlook. Have attempted removal & re installation
of
the
Hotmail account - even system restore, but nothing seems to resolve
the
problem.
Would appreciate any assistance provided.

TBK White

 

[Rogers Weed]

I'll add my name to the list of those having this problem. Outlook has not
connected to my Hotmail account correctly for at least 5-6 days. I looked in
the Sync folder and found the following message:

The following issues occured while synchronizing with the server:

Error Synchronizing Message
Error with Send/Receive.

Folder Collection Sync Key: 0{1b14c880-91ec-488e-a6f5-141c0e7c1dcc}1876

Message Collection Sync Key: 0{63b85c44-d72c-4a3f-925c-9de89f461938}1875

Any suggestions would be appreciated since when I was given a link to Office
support from the Hotmail guys, it asked for my Product ID and does not
recognize the one I see in the Help About window of my Connector.

Thanks...Rogers

Is there anything in the sync issues folder? (Ctrl+6 to see it)

FWIW, they will always blame the other one. Both the RTM and beta connector
are affected.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I am having the exact same problems but I have waited over 1 week and
still
no fix. I've contacted Outlook Connector support and after 2 hours, they
determined it was a hotmail problem. I contacted hotmail support and they
insist it is an Outlook connector problem. The connector support person
game
me his hotmail address and it did work after hitting the send and receive
button after 5x's but I'm having not success w/ my current hotmail account
(
I even tried to set up a new account with no success). If you have any
suggestions please let me know.
Win. Vista/ Outlook 2007 / free hotmail account.

Michael

Are you using HTTP or the Outlook connector? If the connector, there
seems
to be a problem with some of the servers, waiting 24 -48 hours before
doing
anything drastic is prudent as it may fix itself. Also go to folder list
(Ctrl+6) and check the sync errors folder.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Using Vista Home Premium & unable to download / send emails from
Hotmail
via
Outlook 2007. Was working OK prior to going on Vacation & on return a
number
of Windows updates were installed - since which have not been able to
download emails into Outlook. Have attempted removal & re installation
of
the
Hotmail account - even system restore, but nothing seems to resolve
the
problem.
Would appreciate any assistance provided.

TBK White

 

[Oben]

I'll throw my hat in the ring as well.

I can send email from Outlook, but receive nothing. I removed and re-added
my account to no avail.

Oddly enough, another Hotmail account under another user profile on the same
machine works fine in Outlook.

There is nothing in my Sync Issues folder.

 

[Michael]

Hi Diane, I have nothing in my sync folder. I've just uninstalled and
reinstalled outlook connector, removed my hotmail profile and data file and
reinstalled it. Under the Account settings for Outlook/Data files, my
hotmail acct says "not avail." Also noticed the the product ID for Outlook
connector is not the the standard microsoft format...not sure if that is
making a difference. I've also stopped my anti-virus program (Avast) and
installed all available updates that microsoft has recommended. Is anybody
else using the Verizon USB720...Avast antivirus, HP laptop, wears their pants
backwards, just trying to figure out if we all have anything in common. I'm
able to send out of the hotmail/outlook account using my hotmail as my
primary account.

Is there anything in the sync issues folder? (Ctrl+6 to see it)

FWIW, they will always blame the other one. Both the RTM and beta connector
are affected.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I am having the exact same problems but I have waited over 1 week and
still
no fix. I've contacted Outlook Connector support and after 2 hours, they
determined it was a hotmail problem. I contacted hotmail support and they
insist it is an Outlook connector problem. The connector support person
game
me his hotmail address and it did work after hitting the send and receive
button after 5x's but I'm having not success w/ my current hotmail account
(
I even tried to set up a new account with no success). If you have any
suggestions please let me know.
Win. Vista/ Outlook 2007 / free hotmail account.

Michael

Are you using HTTP or the Outlook connector? If the connector, there
seems
to be a problem with some of the servers, waiting 24 -48 hours before
doing
anything drastic is prudent as it may fix itself. Also go to folder list
(Ctrl+6) and check the sync errors folder.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Using Vista Home Premium & unable to download / send emails from
Hotmail
via
Outlook 2007. Was working OK prior to going on Vacation & on return a
number
of Windows updates were installed - since which have not been able to
download emails into Outlook. Have attempted removal & re installation
of
the
Hotmail account - even system restore, but nothing seems to resolve
the
problem.
Would appreciate any assistance provided.

TBK White

 

[Diane Poremsky [MVP]]

That's the same error I'm getting.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I'll add my name to the list of those having this problem. Outlook has not
connected to my Hotmail account correctly for at least 5-6 days. I looked
in
the Sync folder and found the following message:

The following issues occured while synchronizing with the server:

Error Synchronizing Message
Error with Send/Receive.

Folder Collection Sync Key: 0{1b14c880-91ec-488e-a6f5-141c0e7c1dcc}1876

Message Collection Sync Key: 0{63b85c44-d72c-4a3f-925c-9de89f461938}1875

Any suggestions would be appreciated since when I was given a link to
Office
support from the Hotmail guys, it asked for my Product ID and does not
recognize the one I see in the Help About window of my Connector.

Thanks...Rogers

Is there anything in the sync issues folder? (Ctrl+6 to see it)

FWIW, they will always blame the other one. Both the RTM and beta
connector
are affected.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.

I am having the exact same problems but I have waited over 1 week and
still
no fix. I've contacted Outlook Connector support and after 2 hours,
they
determined it was a hotmail problem. I contacted hotmail support and
they
insist it is an Outlook connector problem. The connector support
person
game
me his hotmail address and it did work after hitting the send and
receive
button after 5x's but I'm having not success w/ my current hotmail
account
(
I even tried to set up a new account with no success). If you have any
suggestions please let me know.
Win. Vista/ Outlook 2007 / free hotmail account.

Michael



:

Are you using HTTP or the Outlook connector? If the connector, there
seems
to be a problem with some of the servers, waiting 24 -48 hours before
doing
anything drastic is prudent as it may fix itself. Also go to folder
list
(Ctrl+6) and check the sync errors folder.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Using Vista Home Premium & unable to download / send emails from
Hotmail
via
Outlook 2007. Was working OK prior to going on Vacation & on return
a
number
of Windows updates were installed - since which have not been able
to
download emails into Outlook. Have attempted removal & re
installation
of
the
Hotmail account - even system restore, but nothing seems to resolve
the
problem.
Would appreciate any assistance provided.

TBK White

 

[Small]

I am having the same problems with no sync between Outllook and Hotmail. My
status continually shows "connecting," but there is no connecting going on.
I just upgraded from regular Windows to Premium in order to utilize my
Outlook calendar and contacts, and I am very frustrated. I have tried
everything that I know to try, but I'm out of ideas. I would appreciate

Hi Diane, I have nothing in my sync folder. I've just uninstalled and
reinstalled outlook connector, removed my hotmail profile and data file and
reinstalled it. Under the Account settings for Outlook/Data files, my
hotmail acct says "not avail." Also noticed the the product ID for Outlook
connector is not the the standard microsoft format...not sure if that is
making a difference. I've also stopped my anti-virus program (Avast) and
installed all available updates that microsoft has recommended. Is anybody
else using the Verizon USB720...Avast antivirus, HP laptop, wears their pants
backwards, just trying to figure out if we all have anything in common. I'm
able to send out of the hotmail/outlook account using my hotmail as my
primary account.

Is there anything in the sync issues folder? (Ctrl+6 to see it)

FWIW, they will always blame the other one. Both the RTM and beta connector
are affected.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I am having the exact same problems but I have waited over 1 week and
still
no fix. I've contacted Outlook Connector support and after 2 hours, they
determined it was a hotmail problem. I contacted hotmail support and they
insist it is an Outlook connector problem. The connector support person
game
me his hotmail address and it did work after hitting the send and receive
button after 5x's but I'm having not success w/ my current hotmail account
(
I even tried to set up a new account with no success). If you have any
suggestions please let me know.
Win. Vista/ Outlook 2007 / free hotmail account.

Michael



:

Are you using HTTP or the Outlook connector? If the connector, there
seems
to be a problem with some of the servers, waiting 24 -48 hours before
doing
anything drastic is prudent as it may fix itself. Also go to folder list
(Ctrl+6) and check the sync errors folder.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Using Vista Home Premium & unable to download / send emails from
Hotmail
via
Outlook 2007. Was working OK prior to going on Vacation & on return a
number
of Windows updates were installed - since which have not been able to
download emails into Outlook. Have attempted removal & re installation
of
the
Hotmail account - even system restore, but nothing seems to resolve
the
problem.
Would appreciate any assistance provided.

TBK White

 

[Rogers Weed]

So, as an MVP, do you have any connections to anyone at MSFT that might be
able to help us?

That's the same error I'm getting.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I'll add my name to the list of those having this problem. Outlook has not
connected to my Hotmail account correctly for at least 5-6 days. I looked
in
the Sync folder and found the following message:

The following issues occured while synchronizing with the server:

Error Synchronizing Message
Error with Send/Receive.

Folder Collection Sync Key: 0{1b14c880-91ec-488e-a6f5-141c0e7c1dcc}1876

Message Collection Sync Key: 0{63b85c44-d72c-4a3f-925c-9de89f461938}1875

Any suggestions would be appreciated since when I was given a link to
Office
support from the Hotmail guys, it asked for my Product ID and does not
recognize the one I see in the Help About window of my Connector.

Thanks...Rogers

Is there anything in the sync issues folder? (Ctrl+6 to see it)

FWIW, they will always blame the other one. Both the RTM and beta
connector
are affected.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


I am having the exact same problems but I have waited over 1 week and
still
no fix. I've contacted Outlook Connector support and after 2 hours,
they
determined it was a hotmail problem. I contacted hotmail support and
they
insist it is an Outlook connector problem. The connector support
person
game
me his hotmail address and it did work after hitting the send and
receive
button after 5x's but I'm having not success w/ my current hotmail
account
(
I even tried to set up a new account with no success). If you have any
suggestions please let me know.
Win. Vista/ Outlook 2007 / free hotmail account.

Michael



:

Are you using HTTP or the Outlook connector? If the connector, there
seems
to be a problem with some of the servers, waiting 24 -48 hours before
doing
anything drastic is prudent as it may fix itself. Also go to folder
list
(Ctrl+6) and check the sync errors folder.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Using Vista Home Premium & unable to download / send emails from
Hotmail
via
Outlook 2007. Was working OK prior to going on Vacation & on return
a
number
of Windows updates were installed - since which have not been able
to
download emails into Outlook. Have attempted removal & re
installation
of
the
Hotmail account - even system restore, but nothing seems to resolve
the
problem.
Would appreciate any assistance provided.

TBK White

 

[Brian Tillman]

I am having the same problems with no sync between Outllook and
Hotmail. My status continually shows "connecting," but there is no
connecting going on. I just upgraded from regular Windows to Premium
in order to utilize my Outlook calendar and contacts, and I am very
frustrated. I have tried everything that I know to try, but I'm out
of ideas. I would appreciate

Have you tried the beta version of the connector that was released last
week?

 

[Small]

I have not tried the beta version. How might I access it?

 

[Rogers Weed]

It's surprising to me that we'd need to install a beta of the next version in
order to restore functionality that we just had working a week ago using the
previous version. Nonetheless, I'm willing to try it if that's our only
answer.

 

[Oben]

It worked for me!

Here's the link
http://www.microsoft.com/downloads/...b1-df0a-46e1-aa93-7d4870871ecf&DisplayLang=en

 

[Michael]

Thanks Oben for the post. It looks like the beta version is working for me
also.

Michael

 

[Rogers Weed]

Add my name to the list of people fixed by this change.

 

[Diane Poremsky [MVP]]

I'm PO'd that the beta seems to be a requirement now - but is it working for
me.

I sent a message to the person who used to 'own' the connector and am
awaiting a reply. I'm not even sure they are involved in it anymore but
expect the message will be forwarded to the right person.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

 

[Beemac]

Yes - installed the Beta dwnload for Outlook Connector, but it hasn't solved
the problem! Have removed & re-installed my hotmail account / outlook
connector into Outlook, but still unable to download (or send) messages via
Outlook. When attempting send & receive, it appears to be working, but
nothing goes or arrives.

Any suggestions welcomed to overcome this problem

 

[Diane Poremsky [MVP]]

Ctrl+6 - are you looking in the correct folder?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

 

[Beemac]

Errm......nothing appeared when used Ctrl+6!! What is supposed to happen
when using this key combination?

on keying "send & receive" button, Outlook starts action to download.
Sometimes "completes" the activity, but nothing arrives from Hotmail. Other
times, action stops (abruptly) & warning message of "Network Interruption" is
shown. (Am using broadband connection - no known issues with connectivity).

-
TBK White

Ctrl+6 - are you looking in the correct folder?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.