Problem doing Print and Save As...

[Guest]

Hi everyone!

My first posting here...

Recently installed Word 2002. Whenever I press Save As or Print, the frame
of the window starts blinking widly and no parts of it will respond to mouse
clicks. I have to click on the Word indicator on the Task Bar to get the
Print dialog box, or the Save As dialog box, to appear. Then I complete it,
click enter and the main window works like normal again. Anyone know what
gives?

Heather

 

[Jay Freedman]

Hi everyone!

My first posting here...

Recently installed Word 2002. Whenever I press Save As or Print, the frame
of the window starts blinking widly and no parts of it will respond to mouse
clicks. I have to click on the Word indicator on the Task Bar to get the
Print dialog box, or the Save As dialog box, to appear. Then I complete it,
click enter and the main window works like normal again. Anyone know what
gives?

Heather

You need to get an update from the Office site. See this article:
http://support.microsoft.com/kb/286857

 

[Suzanne S. Barnhill]

See “The Word title bar flashes or the Word program becomes unresponsive
when Word is runningâ€
http://support.microsoft.com/?kbid=812075

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Guest]

Thanks Suzanne and Jay. Boy, you guys answer fast! I think maybe Jay's
solution is the right one for my problem, as I've just now noticed the
problem is sometimes there, sometimes not.

 

[Suzanne S. Barnhill]

Note that if you do have Norton AntiVirus, it's just good policy to disable
the Office Plug-in, as it doesn't add anything and is constantly causing
problems (every new Office/Windows update seems to cause a new conflict).

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.