G
Guest
When I click on the print icon in Word 2003, the printer (HP 5500)
automatically prints 2 copies, when it used to print only 1 - even though I
only clicked once. Sometimes when I click print on the IE 6 toolbar I also
get duplicate copies. When I click on Print, under File, everything works
fine.
When I click on a picture to decrease its size with the mouse, the Format
Picture dialog box appears. This has been happening for a couple of weeks.
When I try to left click on text to highlight it with the mouse, some of the
words in the highlighted text switches positions instead of being
highlighted, or some words are highlighted and not others.
After finishing a procedure using one of the icons in Word, and slide the
mouse to another area of the Word screen, another procedure starts. For
instance, when I clicked "Help," closed that screen and slid the mouse back
to the screen, my printer turned on and started printing. My mouse was no
where near the print icon. Other times the mail merge screen appears.
When I'm in another window, with Word 2003 window decreased, and attempt to
increase the Word screen using the tab at the bottom of the screen, it
flashes, but no screen completely appears. I have to use the _ sign on the
Word screen (upper right hand corner) to increase the Word screen.
When I click on respond in Outlook Express 6 to respond to a message,
sometimes the message that I'm responding to sends back to the sender instead
of opening a "response" screen for me to enter text. (I know that this has
nothing to do with Word, but I thought I'd through that in just in case it
might be related.)
What do I do. I'm at my wit's end.
Troubleshooting tips I've tried:
Contacted HP for my printer. They had me do a test print and check for the
latest driver. Everything was fine. They also said there was no problem with
the printer then.
I contacted Dell to see if I was having a mouse problem. They had me change
the mouse pointer speed, which helped for a while, but then the problems
started again.
I ran a Virus Scan, which detected no viruses, trojans or worms.
I ran Ad-aware, which found several spyware programs, which I deleted. The
problems still persisted.
I cleared my cookies and temporary internet files, but that didn't help.
I turned off the computer and rebooted, but that only helped for a little
while.
I have Windows XP with service pack 2
512 MB of RAM, or 502 without the video card
Office 2003
Outlook Express 6.
Any help would be appreciated.
automatically prints 2 copies, when it used to print only 1 - even though I
only clicked once. Sometimes when I click print on the IE 6 toolbar I also
get duplicate copies. When I click on Print, under File, everything works
fine.
When I click on a picture to decrease its size with the mouse, the Format
Picture dialog box appears. This has been happening for a couple of weeks.
When I try to left click on text to highlight it with the mouse, some of the
words in the highlighted text switches positions instead of being
highlighted, or some words are highlighted and not others.
After finishing a procedure using one of the icons in Word, and slide the
mouse to another area of the Word screen, another procedure starts. For
instance, when I clicked "Help," closed that screen and slid the mouse back
to the screen, my printer turned on and started printing. My mouse was no
where near the print icon. Other times the mail merge screen appears.
When I'm in another window, with Word 2003 window decreased, and attempt to
increase the Word screen using the tab at the bottom of the screen, it
flashes, but no screen completely appears. I have to use the _ sign on the
Word screen (upper right hand corner) to increase the Word screen.
When I click on respond in Outlook Express 6 to respond to a message,
sometimes the message that I'm responding to sends back to the sender instead
of opening a "response" screen for me to enter text. (I know that this has
nothing to do with Word, but I thought I'd through that in just in case it
might be related.)
What do I do. I'm at my wit's end.
Troubleshooting tips I've tried:
Contacted HP for my printer. They had me do a test print and check for the
latest driver. Everything was fine. They also said there was no problem with
the printer then.
I contacted Dell to see if I was having a mouse problem. They had me change
the mouse pointer speed, which helped for a while, but then the problems
started again.
I ran a Virus Scan, which detected no viruses, trojans or worms.
I ran Ad-aware, which found several spyware programs, which I deleted. The
problems still persisted.
I cleared my cookies and temporary internet files, but that didn't help.
I turned off the computer and rebooted, but that only helped for a little
while.
I have Windows XP with service pack 2
512 MB of RAM, or 502 without the video card
Office 2003
Outlook Express 6.
Any help would be appreciated.