Printing wrong colors from Word document

[Guest]

in a Word document, I selected a sentense by highlighting with mouse. Right
click with mouse and selected font option.

Choose font color (red), then clicked ok. Word document on screen was as
requested; red sentence.

Printed document only to find requested "red" sentence printed in yellow.
Followed trouble shoot at Dell with no solution.

Any takers??

 

[Tony Jollans]

You need a new ink cartridge in your printer.

 

[Guest]

I have spoke with the seller of the cartridge and he agrees with you
exchanging the cartridge. He claim that is rare, however I do not.

It it a Dell cartridge and they are considered unique. They may be also
tough to refill by the "aftermarket" guys.

Z

 

[Tony Jollans]

What is rare? Running out of one colour of ink?

For something that is ridiculously expensive I have found the quality of ink
cartridges (in particular the quantity of ink in them, new or refilled) to
be very variable.

 

[Guest]

Hi Tony,

You are absolultely right. I would bet, aftermarket cartridges, are the
biggest problems.

I would also bet that Dell makes it so that their cartridges are tough to
"refill"....believe me.....they are!

Thanks for Your Help and Validation of Problem,

Z