PRINTING WITH VISTA

L

Lichtaffen

I have a Canon LBP 1120 printer connected to a Windows XP PC and a Vista
Laptop. I used to be able to print from both computers..... suddenly the
printer started rejecting orders to print from the Vista Lapton. It sends to
the Canon printer menu but it disappears after a few seconds. I've
reinstalled the driver but no joy. Find it strange that it used to print from
the Laptop but suddenly stopped yet still prints from the Windows PC.
Help much appreciated as I don't wish to pay the £99.00 Dell wants to charge
to trouble shoot the problem!
 
C

Cari \(MS-MVP\)

Did you uninstall the drivers on the Vista notebook before you reinstalled
them?
 
T

Tom Ferguson

This is a bit of a long shot-

Does the laptop use Norton Internet Security or Norton Anti-virus? If so,
disable or remove it. Then try installing the printer driver. Try printing.

If it is a Norton trial version and you want to continue testing it, make
sure you can re-install it before removing it.

To be secure if the Norton suite is removed, consider installing Avast. Its
free for the home version for home use. If you want to continue using it,
you should register; however, that is also free.
http://www.download.com/Avast-Home-Edition/3000-2239_4-10019223.html?tag=lst
 
L

Lichtaffen

Many thanks but I use McFee.

Tom Ferguson said:
This is a bit of a long shot-

Does the laptop use Norton Internet Security or Norton Anti-virus? If so,
disable or remove it. Then try installing the printer driver. Try printing.

If it is a Norton trial version and you want to continue testing it, make
sure you can re-install it before removing it.

To be secure if the Norton suite is removed, consider installing Avast. Its
free for the home version for home use. If you want to continue using it,
you should register; however, that is also free.
http://www.download.com/Avast-Home-Edition/3000-2239_4-10019223.html?tag=lst
 

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