Printing to Brother HL-1440 comes out garbled

[Laura]

I just got a new laptop with Vista Premium installed. My other computer is
XP Pro. Connected to the XP machine is a Brother HL-1440 printer. The
computers are on a wireless network.

I can see & print to the printer from the Vista machine but the print from
Excel comes out garbled. Test page prints okay.

I found Vista drivers (PCL) on the brother's website but I am not sure what
to do with the file. Do I install those drivers on the Vista or XP machine?

I saw a post about makin a local printer port but I am not sure how that
works.

Can someone help me?

 

[Alan Morris [MSFT]]

Local Port is your best option when the driver format on Vista is not
compatible with the XP format.

Brother would need to confirm that but setting up the Local Port fixes any
mismatched issue.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[SF Bay'er]

I had trouble printing an Excel file from my Vista PC to a Brother HL-1440.
It turned out that the fonts on my Vista PC were screwed up. When I changed
the fonts in my Excel file, it printed OK. It did turn out that about five
fonts were messed up. When I copied the fonts from my XP PC and replaced the
bad ones on the Vista PC and all was well. This may not be your problem, but
you could give it a try.

Just create a new spreadsheet with about ten lines with a different font on
each line and try printing it.
Tom

 

[Laura]

It was also webpages that had problems. Now I can only get partial pages to
print so something is still wrong. I did find a Vista driver so I will
install that one and try again today.

 

[Laura]

I tried setting up the local port but it did not work. I could only get
partial pages to print.

I did install the original drivers from the Brother's website. Prior to this
the text was garbled but the whole printout was there. Now the text is
correct but I only get 1.5 pages out.

Any other ideas?

 

[Alan Morris [MSFT]]

What print processor is in use?
Look on the Advanced page of the printer properties. You will need to
launch the properties in elevation mode.


Change this to winprint and try again.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Laura]

Hi Alan,

It says "BrPrint" as the processor with default data type= RAW.

What is "elevation mode"?

Changing it to winprint seems to have done the trick. Thank you.

 

[Laura]

One more thing.....while the documents printed I am left with a document
status in the printer properties window. I have to cancel each print job to
clear the entry. I guess I need to play with the settings some more.

 

[Alan Morris [MSFT]]

If the status is "Sent to printer" disable Bidirectional on the ports tab
or within the driver.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Laura]

Port configuration was not an available option. I did uncheck "Keep printed
documents". I think that cured it. thanks for pointing me in the right
direction. Hopefully I won't have so many problems getting my daughter's
laptop set up to print to the same printer.