Printing to a printer shared through a wireless connection

[Guest]

Office, including Outlook, Word and Excel (2003 basic, came bundled with a
Dell laptop), shuts down and sends an error message whenever I try to print
to a printer that is connected through a wireless home network. (Printer is
HP 2600 color laser). It prints okay to a printer directly connected.
Other programs print okay to the HP. Issue appears to be limited to the
Office-HP connection.

 

[Guest]

Office, including Outlook, Word and Excel (2003 basic, came bundled with a
Dell laptop), shuts down and sends an error message whenever I try to print
to a printer that is connected through a wireless home network. (Printer is
HP 2600 color laser). It prints okay to a printer directly connected.
Other programs print okay to the HP. Issue appears to be limited to the
Office-HP connection.

 

[Guest]

Sorry I don't have an answer but I do have a work around. It seems I have
the same problem printing from a Word document before logging on to a user
account on the desktop that is tied into the printer. No problem anytime
else. A test page prints fine. I have found that once I log on to a user
account, I can print from the laptop when in Word without any problems.

 

[Guest]

My desktop computer is always on, (with the program icons on the display), so
I am already logged onto that computer as a user? Is there another location
or place that I should be logged in on as a user? Thanks.

 

[Guest]

No, your right where I suggested. I have multple users on my computer. XP
allows each one to have their own account so they can customize their views.
Once a user logs on, they see the same thing you see, the program icons.
Sorry it didn't work for you. I am going to investigate whether an Office
Service Pack update addressed this type of problem. I'll let you know if I
come across anything.