Printing takes forever

G

Grant

Hi all, got a problem that I hope someone can help me with. I'm running Vista
Home Premium and have just installed a Canon LBP5000 Colour Laser. It works
okay but printing anything takes forever... A colour picture can take up to
5mins to print and a simple paragraph in black on a single sheet will take 2
to 3 minutes. I've tried uninstalling & reinstalling the printer
software/drives but no difference. This printer was on an XP machine and when
printing from that it was as good as gold. I tried sharing it off the XP
machine to the Vista machine but got the same result... slow as a wet week!
Has anybody got any ideas? The way things stand the Canon is virtually
unusable. Thanks.
Grant
 
J

James

I have this exact same issue with My Okidata B4100 laser printer. The
printer works great in XP - even running XP using Virtual PC on my Vista
computer produces better results. I've contacted Okidata and they have no
solutions so I can only think that it's a Vista issue.
 
A

Alan Morris [MSFT]

You'll probably need to open the firewall for the Canon software.

There are a couple other posts on this. You can disable the Firewall and
verify that is the issue.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.
 
J

James

It does seem that disabling the Firewall helps on my Okidata. However, there
is no additional software here, just the built-in Vista driver. I can't
(don't want to) leave my firewall completely down. Is there another
exception or port I can open?
 
A

Alan Morris [MSFT]

Try file and printer sharing

Make sure you don't have two firewall applications (or enable the ports on
the other application as well).

If that fails please start a new post since you are not using a Canon
driver.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.
 

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