Slow sppoling/printing

G

Guest

I've just loaded the Vista printer drivers for a Canon LBP5200 laser from the
Canon site. Printing from all the applications I've tried so far works, but
it takes 3-4 minutes to load the status monitor & then start printing. The
print speeds are much slower than they were with XP.
I'm using Vista Home Basic on an Intel Core2, 2400 MHz with 2408MB RAM.
Printer is not networked.
Hope someone can suggest a solution.
 
C

Cari \(MS-MVP\)

Do the usual maintenance..... run Disk Cleanup and a Disk Defrag, and check
the USB cable. But you're right, it's a long time to start printing.

Is it a big document you are trying to spool?
 
G

Guest

Hi Cari,
It's a new PC, less than a week old - I've run PCpitstop diagnostics on it
and everythings AOK.
Just to make sure that it wasn't a co-incidence and there was a problem with
the printer or cable , I connected the printer to my old PC using the same
cable and it works fine.
Size of doc doesn't make any difference - even printing something like this
forum page takes ages. I'm using Office 2002 - when printing from Word, the
"Word is preparing to background print the document" bit takes for ever as
well.
My updates auto-loaded KB938979 yesterday - I'd thought about loading it but
Vista Home Basic wasn't one of the versions listed a couple of days ago -
this seems to have made a marginal improvement.
Is it worth uninstalling the printer & reloading the drivers?
 
C

Cari \(MS-MVP\)

Everything that costs you nothing is always worth trying before you actually
spend another dime!!!

Which make and model printer is it?
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

youngjan said:
Hi Cari,
It's a new PC, less than a week old - I've run PCpitstop diagnostics on it
and everythings AOK.
Just to make sure that it wasn't a co-incidence and there was a problem
with
the printer or cable , I connected the printer to my old PC using the same
cable and it works fine.
Size of doc doesn't make any difference - even printing something like
this
forum page takes ages. I'm using Office 2002 - when printing from Word,
the
"Word is preparing to background print the document" bit takes for ever as
well.
My updates auto-loaded KB938979 yesterday - I'd thought about loading it
but
Vista Home Basic wasn't one of the versions listed a couple of days ago -
this seems to have made a marginal improvement.
Is it worth uninstalling the printer & reloading the drivers?
 
G

Guest

Hi Cari,
Sorry for delay in replying, I've been away for a few days.
It's still the same printer as it was in the first post (Canon LBP5200) -
not given up on it yet :).
Cheers,
 
G

Guest

Hi Cari,
Thought I'd let you know it's sorted at last. It was the firewall causing
the problem. I am using Windows Firewall, disabled the check on the Canon
LBP5200 print server and everything is back to normal now :).
Thanks for your help,
 
G

Guest

Hi all,

I have the same problem with a Canon LBP5000 (connected via USB and not
shared in the network). The problem appears after an automatic Windows or
Office2007 update (but I don't know which one).

Reinstallation of the driver does not help (just for the first print out).
The firewall exception for the Canon RPC Server is active (checked). After
deactivating the firewall behaviour is normal.

I think the problem is related to a security update, does anyone know which
one?
 
G

Guest

Hi all,

The problem for my LBP5000 was caused by the windows update KB935807
(MS07-038). After rolling back the system to a state before this update
printing behaviour is normal.

Regards
blacky
 
G

Guest

I'm having the same problem with a brother MC 4550 printer connected through
a parallel port. I think I just did a general update so, I really don't know
if I can roll back KB935807. Anyone have any suggestions?

thanks,
Howard
 
J

Jorge

I am having the same issue with my Vista Basic laptop and Dell 926 printer. I
am using a wireless print server, however, I also experience the delay in
spooling even connected directly to the PC through USB. It takes about 4
minutes from the time I select "Print" and the Print notification window
opens, only then does the print job start. Excruciatingly slow.

I have restarted the sprint spool service to no avail. I think this is a
settings issue within Vista, but I do not know what to adjust. Appreciate any
help.
 
J

Jorge

Follow-up:

I was able to resolve this issue, with the printer when used through the
Wireless print server, by removing my third-party firewall. They printer
installation program automatically adjusts the settings within Vista's
Firewall, but apparantly I missed one of the security settings with the
third-party app I was using. Once I removed it, the issue was corrected.

Hope this is helpful to some of you.
 

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