Printing Probs

G

Guest

I am suddenly cannot print form Outlook or the internet. I get the following
message: Access Denied Script Error Line: 228 Char: 1 error: incompatible
version of the RPC Stub URL: C:\windows\system\shdoclc.dll\preview dlg

I ma running ME, Outlook 6 and IE6. I have followe dthe instructions to
remove Surfairy and have cleard debugging & third party browsers in the
internet tools
 
F

Frank Saunders, MS-MVP, IE/OE

How To: Fix "Incompatible Version of the RPC Stub"

This error can be caused by a fault in v3.50.5041.0 OLEAUT32.DLL. Replace it
with an earlier version to fix the problem. Since it is a system file, you
will have to replace it using DOS. Copy the older version to C:\. Then go
to the start button and restart your computer in MS-DOS Mode. If you have
WindowsME, see below on how to do this.

Once in DOS Mode, type the following (no quotes): "copy C:\OLEAUT32.DLL
C:\WINDOWS\SYSTEM\OLEAUT32.DLL". When asked if you want to overwrite, type
"Y". It will then say "1 file copied". Then restart your computer
(alt+ctrl+del or you can just load windows by typing "win" at the DOS
screen).

For Windows ME Users: To load WinME in DOS mode, copy "COMMAND.COM" and
"IO.sys" from "C:\WINDOWS\COMMAND\EBD\" to a formatted floppy disk. Then
restart your computer with the floppy disk in the floppy drive and DOS will
boot.

It's also reported that the following may be another reason for the problem:

This problem may also caused by version 5.6.0.8515 of "dispex.dll". A user
found version 5.6.0.6626 in SCR56EN.CAB . Extracted it with WinZip and
replaced the "bad" version in WINDOWS\SYSTEM with it. So it might be
worthwhile to also check on that file.
You may also have to go to Start | Run and type
regsvr32 dispex.dll
They have updated Windows Scripting Host to fix the dispex problem and
downloading and installing it again with your anti-virus turned off should
fix it.

See also
"Incompatible Version of the RPC Stub" Error Message with the InstallShield
Program
http://support.microsoft.com/?kbid=321915

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 

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