printing problems via W2k3 appletalk router


D

David Thomas

Have 2 Mac clients trying to print via W2k3 setup as AppleTalk seeded
router, clients in one network and printer in other. clients 10.3 running
Quark in classic. Router seeds successful and clients can see printers in
chooser, simple file can be printed from Quark however complex file with
jpg's etc does get there. previously Mac client where in same network and
printing successfully.anybody experienced similar?

many thanks

DT
 
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W

William Smith

David Thomas said:
Have 2 Mac clients trying to print via W2k3 setup as AppleTalk seeded
router, clients in one network and printer in other. clients 10.3 running
Quark in classic. Router seeds successful and clients can see printers in
chooser, simple file can be printed from Quark however complex file with
jpg's etc does get there. previously Mac client where in same network and
printing successfully.anybody experienced similar?

Hi David!

I don't have a definite answer for you but a couple of ideas.

You mentioned that both the printer and Mac use to be in the same subnet
but now are not. Did the printer move and was it set up as a printer
queue on the server? And is the Mac using the server print queue to
print to the printer or is the Mac printing directly to the printer?

You also mention that simple jobs get to the printer so you seem to have
connectivity. The problem you've described sounds like you may be
printing through the server's printer queue, which can have strange
consequences especially if the Mac connects to the server via Appletalk
and the server connects to the printer via TCP/IP. (This really depends
on the printer model.)

Possibly the server has captured the Appletalk printing device, hiding
the Appletalk printer from the Mac. Can you temporarily stop the Print
Services for Macintosh service and test printing again?

Finally, if the above doesn't apply to your situation, can your printer
receive IP communications? If you only have one or two Macs to
administer then maybe setting up an LPR connection using the Desktop
Printer Utility might work for you.

Hope this helps! bill
 

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