G
Guest
I recently upgraded my Sony Vaio notebook from Windows ME to Windows XP Pro. Everything worked well with ME, but as soon as XP started - so did my printing problems.
(1) I frequently move my notebook from point A to point B and the USB printer is unplugged and each time the USB port is re-attached I get a new Z35 printer installation even though it's the exact same printer. You end up with lots of Z35's installed and you can't use the printer unless you can determine which Lexmark Z35 printer is the one that XP wants to communicate with. It's very annoying. Lexmark indicated my drivers are up to date and so does XP.
(2) I also need to print lables and I can not print any labels with MS Word 2K, XP and my Z35, but could with ME, Word 2K and Z35. When I select the correct Z35 from the many installed I can print normal documents and graphics, but not a label. Don't know if the two print problems are related. I get normal print indications for printing labels such as the initial printer handshake where the printer starts doing it's double 'KaThunk, KaThunk" then absolutely nothing. It's like XP already thought the print job was completed and even shows 0 print jobs in the printer status panel. The print status panel showed 1 job before the handshake.
I did a little research and believe the USB problem has to do with XP's Virtual USB Ports. I have not found out how to turn off the Virtual USB Ports. Has anyone encountered or heard anything about this? Don't know about the labels - Have not a clue!! Would appreciate what ever help anyone can give.
(1) I frequently move my notebook from point A to point B and the USB printer is unplugged and each time the USB port is re-attached I get a new Z35 printer installation even though it's the exact same printer. You end up with lots of Z35's installed and you can't use the printer unless you can determine which Lexmark Z35 printer is the one that XP wants to communicate with. It's very annoying. Lexmark indicated my drivers are up to date and so does XP.
(2) I also need to print lables and I can not print any labels with MS Word 2K, XP and my Z35, but could with ME, Word 2K and Z35. When I select the correct Z35 from the many installed I can print normal documents and graphics, but not a label. Don't know if the two print problems are related. I get normal print indications for printing labels such as the initial printer handshake where the printer starts doing it's double 'KaThunk, KaThunk" then absolutely nothing. It's like XP already thought the print job was completed and even shows 0 print jobs in the printer status panel. The print status panel showed 1 job before the handshake.
I did a little research and believe the USB problem has to do with XP's Virtual USB Ports. I have not found out how to turn off the Virtual USB Ports. Has anyone encountered or heard anything about this? Don't know about the labels - Have not a clue!! Would appreciate what ever help anyone can give.