Printing problem

R

reiki plus

I have a recurring random printing problem that occurs mostly while printing
in MS Word 2003. It also happens less frequently while printing in Broderbund
Print shop 20. The problem that is happening in MS Word is that every 3 or 4
pages, only about 2/3 of the page prints. It is always the top 1/3 of the
page that doesn't print. The problem is becoming more and more noticeable
over time. I have done trouble shooting with the printer manufacturer and we
have established that it is not a printer issue. While trouble shooting with
them I told them the issue does not occur using Microsoft Excel, Outlook
Express, Avery Design Pro and Click and Design nor does the printer fail in
standalone mode using the copy/scan feature. They told me to be sure to tell
this to whoever was assisting me within MS word to help diagnose the problem.
Some additional points; I use Windows home edition XP 2002 edition, SP 3. Any
advice?
 

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