Printing jpegs, tif etc.

G

Guest

I have my printer (HP 2600n) finally installed and working in Vista in MS
Office and most other areas.

However, when I try to print a scan or fax it opens in Windows Photo
Gallery. My printer is not installed there. When I try to install it (and
use the currently working driver) I get an error message that

"the printer cannot be installed, error 0x000006be."

Any suggestins, Please? Thanks.
 
A

Adam Albright

I have my printer (HP 2600n) finally installed and working in Vista in MS
Office and most other areas.

However, when I try to print a scan or fax it opens in Windows Photo
Gallery. My printer is not installed there.

Your printer is simply "installed", period. It should be available
system wide to any application that calls it.
When I try to install it (and
use the currently working driver) I get an error message that

"the printer cannot be installed, error 0x000006be."

Any suggestins, Please? Thanks.

The error you got is a stop order. Some driver tried to do something
Vista didn't like. If I were to hazard a guess since you said you can
print from Office, which I'll further guess it was a text document and
your problem crops up only with graphics. Since it sort of works, it
suggest you haven't installed a Vista driver for your printer. It may
work partially but not fully. Check the printer's web site and look
for specific drivers for your printer model. Close isn't good enough.
You need to find one for your model. Don't be surprised if your
printer is more than a year or two old that the vendor isn't
supporting Vista for it's older models. Epson seems bad in this area,
HP also.

WARNING

Printers like graphic cards can be fussy it that they don't like
having multiple drivers for the same device. So if you do find a Vista
driver before installing it uninstall your printer, then install the
new driver, then let Vista find new hardware.
 
G

Guest

Adam Albright said:
Your printer is simply "installed", period. It should be available
system wide to any application that calls it.


The error you got is a stop order. Some driver tried to do something
Vista didn't like. If I were to hazard a guess since you said you can
print from Office, which I'll further guess it was a text document and
your problem crops up only with graphics. Since it sort of works, it
suggest you haven't installed a Vista driver for your printer. It may
work partially but not fully. Check the printer's web site and look
for specific drivers for your printer model. Close isn't good enough.
You need to find one for your model. Don't be surprised if your
printer is more than a year or two old that the vendor isn't
supporting Vista for it's older models. Epson seems bad in this area,
HP also.

WARNING

Printers like graphic cards can be fussy it that they don't like
having multiple drivers for the same device. So if you do find a Vista
driver before installing it uninstall your printer, then install the
new driver, then let Vista find new hardware.
Thanks, but the driver isn't the problem. When I got Vista I contacted HP
and they directed me to a new driver that works with Vista. It's also not a
matter of text vs graphics. If I go to a photo program like MS Picture-It I
can print any jpeg or tif. I want to konow why I can't in the MS default
viewing program.
 
G

Guest

It looks like someone with similar problems. I'll follow the referenced
links and see what happens. Thanks.
 
A

Adam Albright

Thanks, but the driver isn't the problem. When I got Vista I contacted HP
and they directed me to a new driver that works with Vista. It's also not a
matter of text vs graphics. If I go to a photo program like MS Picture-It I
can print any jpeg or tif. I want to konow why I can't in the MS default
viewing program.

Well if it only happens in some internal Vista applet like Photo
Gallery the problem is you can't easily repair or replace it assuming
that is what is causing the problem. If you have Vista on a DVD I
would next try letting it scan system files and if anything is wrong
hopefully it will find and replace the corrupt files.

For what it is worth I've seen printers do all kinds of weird things
over the years. Often just totally uninstalled the printer then
letting Windows rediscover it cures whatever was wrong.

In this context removing the printer means going to Device Manager,
look under Ports, find your printer, then uninstall. This just unlinks
the driver, it doesn't remove it from the system. So when you reboot
Windows should show the "found new hardware" and just maybe resolve
the problem. It don't hurt anything to try before doing anything more
involved.
 
G

Guest

Thanks. It's certainly worth a try.

ed


Adam Albright said:
Well if it only happens in some internal Vista applet like Photo
Gallery the problem is you can't easily repair or replace it assuming
that is what is causing the problem. If you have Vista on a DVD I
would next try letting it scan system files and if anything is wrong
hopefully it will find and replace the corrupt files.

For what it is worth I've seen printers do all kinds of weird things
over the years. Often just totally uninstalled the printer then
letting Windows rediscover it cures whatever was wrong.

In this context removing the printer means going to Device Manager,
look under Ports, find your printer, then uninstall. This just unlinks
the driver, it doesn't remove it from the system. So when you reboot
Windows should show the "found new hardware" and just maybe resolve
the problem. It don't hurt anything to try before doing anything more
involved.
 

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