Printing E mails in Windows mail

[Neil]

We have a PC with two User Accounts - both use Windows mail - one A/C has
suddenly stopped printing E mails - when the print option is selected the
slecetd E mail "freezes" and Windows Mail shows "not responding" and has be
cloed down - the other A/C continues to print received E Mails without
problem - any help or advice appreciated - Thanks

 

[Guest]

We have a PC with two User Accounts - both use Windows mail - one A/C has
suddenly stopped printing E mails - when the print option is selected the
slecetd E mail "freezes" and Windows Mail shows "not responding" and has
be
cloed down - the other A/C continues to print received E Mails without
problem - any help or advice appreciated - Thanks

Some antivirus programs tend to cause an assortment of problems in
Windows Mail, although seldom immediately. What if any antivirus
programs do you have, and have you ever had a Norton or McAfee
antivirus program on that computer, even one of the trial versions that
often come already installed on new computers?

 

[Neil]

Some antivirus programs tend to cause an assortment of problems in
Windows Mail, although seldom immediately. What if any antivirus
programs do you have, and have you ever had a Norton or McAfee
antivirus program on that computer, even one of the trial versions that
often come already installed on new computers?


Hi

Yes, currently running Live OneCare - PC originally came with McAfee
Thanks

 

[Guest]

Yes, currently running Live OneCare - PC originally came with McAfee
Thanks

The uninstall program from McAfee often fails to remove the part of that
program that causes problems in Windows Mail. You may need to run
this cleanup program:

<http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=4105&partner=McAfee&type=TS&ia=1>

You may even have to remove your email account under Windows
Mail, then restart Windows Mail and add the account again.

Also, many antivirus programs need to have their email scanning
disabled to avoid causing problems in Windows Mail.

 

[Neil]

The uninstall program from McAfee often fails to remove the part of that
program that causes problems in Windows Mail. You may need to run
this cleanup program:

<http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=4105&partner=McAfee&type=TS&ia=1>

You may even have to remove your email account under Windows
Mail, then restart Windows Mail and add the account again.

Also, many antivirus programs need to have their email scanning
disabled to avoid causing problems in Windows Mail.


Many thanks for your advice - Best regards

Neil

 

[Guest]

Neil

You're welcome.