Printer Wizard not starting

G

Guest

I have tried to install an HP 970Cse on the parrallel and the USB port, both
instances I get the error "Cannot install this hardware" "There was a problem
installing this hardware" "hp deskjet 970c series" "An error occurred during
the installation of the device" " The specified procedure could not be found"

I downloaded the XP Driver from HP's website and ran the installation
program, the print spooler is running, the found new hardware wizard also
tries to install this printer and i get the same error. I cannot start the
"Add Printer Wizard" even if the printer is unplugged.
 
C

Cari \(MS-MVP\)

Are you logged on as an Administrator or a User with Admin Rights?

Have you tried checking your System Files to see that all are happy... from
the command prompt, type

sfc /scannow
(note the space between the c and the /)
 

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