printer not recognized

[Joseph]

Hello,
I have a Laserjet Printer with USB interface connected directly to local USB
port on XP Professional computer. The computer reports that the printer is
"Not Online". I first disconnected the USB cable from selected printer and
then I deleted the selected print from the print folder and then went into
File>Server Properties and deleted the specific print driver associated with
this specific local printer. I rebooted the computer download new driver
software from manufactuer website. Upon installation of software, it prompts
to connect USB cable and turn on printer. At this point I follow the
directions yet the printer is not recoginized as connected and the software
installaton process does not complete. I tried different USB interface
ports to resolve issue. Printer works correctly on other computers through
the same USB cable. Any suggestions. Thanks in advance.

Joe

 

[john doe]

Are you using a power strip to power up the printer?
If so, you might try it in wall socket.
How many usb devices are you using on your computer?
If there's to many, some things might not work.
Thanks