Printer light on, can't turn it off

[Guest]

I turned the power off my computer last night. When I turned it on this
morning the light on my printer was on. I cannot turn it off. The light was
not on when I turned off the computer. I tried to use the printer and the
message says "cannot communicate"

 

[Joseph Meehan]

I turned the power off my computer last night. When I turned it on
this morning the light on my printer was on. I cannot turn it off.
The light was not on when I turned off the computer. I tried to use
the printer and the message says "cannot communicate"

This has absolutely nothing to do with Microsoft Access, the subject of
this newsgroup, but I suggest you first shut down your computer. Then turn
off the printer. Then reboot your computer. After the computer fully
reboots, then turn your printer back on. (In this case when I say turn off
the printer, you may turn it off with a switch, but also turn it off by
unplugging it.

This is a newsgroup dedicated to questions about Access, the database
program in Office Professional. It appears your question may not be related
to these subjects. The Microsoft help system is not all that clear and may
have misdirected you here.

It is best to ask your questions in a newsgroup dedicated to the
subject of your question. You should find people better able to address
your problem there.

Note: It is always best to indicate the name and version of any
program(s) you may be using when asking a question and also indicate the
operating system (like Windows XP or 98) when you ask a question.

 

[Guest]

Hi Bob,

Try shutting down computer completely down. Then cycle the power switch on
the printer (off first, then back on after a brief delay). Prior to turning
the power back on to the printer, you should verify that the cable is
properly connected from the printer to the computer. It may have come loose,
or needs to be re-seated. Then try re-booting your PC.

Other than that, the only thing I can suggest is to find the manual that
came with your printer, and try to determine what the light means. There is
likely a troubleshooting section in your printer manual.

Please note that this newsgroup, microsoft.public.access, is for questions &
answers related to Microsoft Access, the database software. You will likely
have better luck checking out the manual that came with your printer, or
searching for a Troubleshooting section on the printer vendor's website.

Good Luck,
Tom
_____________________________________

:

I turned the power off my computer last night. When I turned it on this
morning the light on my printer was on. I cannot turn it off. The light was
not on when I turned off the computer. I tried to use the printer and the
message says "cannot communicate"

 

[Guest]

Hi Joseph,

After the computer fully reboots, then turn your printer back on.

Only newer operating systems that support Plug and Play (Pray) will
correctly identify a device that is connected (or turned on) after the system
has rebooted. If Bob of the North has an older operating system, such as
Windows 98, he will need to turn the printer on first, before rebooting the
PC.

Tom
___________________________________

:

I turned the power off my computer last night. When I turned it on
this morning the light on my printer was on. I cannot turn it off.
The light was not on when I turned off the computer. I tried to use
the printer and the message says "cannot communicate"

This has absolutely nothing to do with Microsoft Access, the subject of
this newsgroup, but I suggest you first shut down your computer. Then turn
off the printer. Then reboot your computer. After the computer fully
reboots, then turn your printer back on. (In this case when I say turn off
the printer, you may turn it off with a switch, but also turn it off by
unplugging it.

This is a newsgroup dedicated to questions about Access, the database
program in Office Professional. It appears your question may not be related
to these subjects. The Microsoft help system is not all that clear and may
have misdirected you here.

It is best to ask your questions in a newsgroup dedicated to the
subject of your question. You should find people better able to address
your problem there.

Note: It is always best to indicate the name and version of any
program(s) you may be using when asking a question and also indicate the
operating system (like Windows XP or 98) when you ask a question.

 

[Joseph Meehan]

Hi Joseph,


Only newer operating systems that support Plug and Play (Pray) will
correctly identify a device that is connected (or turned on) after
the system has rebooted. If Bob of the North has an older operating
system, such as Windows 98, he will need to turn the printer on
first, before rebooting the PC.

Tom

Good point.