Printer Communication Not Available error

G

Guest

I get a "communication not available" error whenever I try to print to my
printer which is connected via USB. I have tried disabling the firewall
(Norton), turning off auto-protect (norton), unplugging printer from
computer, unplugging printer from power, and re-installing. Nothing seems to
work. Anyone have any suggestions?
 
C

Cari \(MS-MVP\)

And the make and model of printer is.......?

Do other USB devices all work OK?

Have you tried another USB cable?
 
G

Guest

I tried another USB cable and different ports. All of the ports work fine
with other USB equipment.

I have a Dell A962 All-in-one printer. I even downloaded the latest drivers
from their website. They are baffled also.
 

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