Print Spool Stoping

[Guest]

RANDOMLY IT SEEMS THAT THE SPOOL SERVICE STOPS ON MOST COMPUTERS IN THE
DOMAIN BOTH XP AND 2K, THE ERROR IS PASTED BELOW. ANY HELP WOULD BE GRATE.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 08/06/2005
Time: 08:54:50
User: N/A
Computer: HEY085
Description:
The Print Spooler service terminated with the following error:
The access code is invalid.

 

[Cari \(MS-MVP\)]

Nearly always a sign of corrupted printer drivers. I'd advice uninstalling
on all the PCs and Server... since you probably won't be able to find out
which one is corrupted, but start at the Server.

 

[Guest]

Hello,

If the one/all print drivers are corrupt on the server wouldn't the problem
(print spooler stopping) be evident on all user PC's? We only have the
problem on a handfull of users and have re-loaded the drivers on the local
PCs but not yet on the server.

Thanks.

 

[Guest]

FYI - Turns out the problem is NetSupport Manager (remote PC access software)
- someone else reported the same issue with PC DUO - removed the
\netsup~1\client32.exe form services and I have a happy print spooler again.