Print function does not work on new printer

G

Guy DeStefano

I had a parallel connected Laser Jet connected directly to my computer. I
was able to use the function ( C:\print [filename] ), and all laser
formatted documents printed correctly. Printer broke, today purchased a new
HP 2600n. It had no parallel connector, so I used a cat5 cable and
connected to my home network. Now, I can not get ( print ) to work. The
only option is /D:( device name ). I need somehow to tell the system that <
HP LaserJet 2600n > is really my lpt1. This, I do not know how to do. Any
help would be greatly appreciated. Thanks in advance.
 
M

Malke

Guy said:
I had a parallel connected Laser Jet connected directly to my computer. I
was able to use the function ( C:\print [filename] ), and all laser
formatted documents printed correctly. Printer broke, today purchased a new
HP 2600n. It had no parallel connector, so I used a cat5 cable and
connected to my home network. Now, I can not get ( print ) to work. The
only option is /D:( device name ). I need somehow to tell the system that <
HP LaserJet 2600n > is really my lpt1. This, I do not know how to do. Any
help would be greatly appreciated. Thanks in advance.

Let me be very sure I understand exactly what you've done:

1. You had a LaserJet printer connected locally (directly) to your
computer via parallel port. It died.
2. You bought a new printer and connected it to your router or switch -
directly on the network and not locally to any computer.

You do not want to tell your computer that the new printer is on LPT1
because it isn't. It is on TCP/IP and has an IP address. So, some
questions for you to answer in order to get focused help:

1. Did you follow the setup instructions for the HP2600n exactly?
2. Did you uninstall the old printer from your computer?
3. Did you install the new printer on your computer by putting in the CD
that came with it? If yes, did you choose "Network printer"?

If you did all of the above but erroneously chose "local computer", put
the CD in again and pick the correct option. The HP installation routine
should go out on the network and find your new printer and offer to
install it. Do so.


Malke
 
G

Guy DeStefano

Malke, Thank you very much for the reply. You were right, during
installation,
I could not get the networking part to work, so choose local computer.
I did the installation over, and coming to network, I looked at the
properties, and
it had an IP address of 169.254.254.57 I enetred this in the IP address and
it
continued installation to the end. I have a home network, that consists of
a
DSL Modem -> PIX501 -> Linksys SD2008 -> computers using addresses
of 192.168.1.1 ( PIX ) thru 192.168.1.16. With the above address, it does
not
look like it is in the network? Using a product like MS Word, I am able to
print
with no problems. But when I try to use the command line instruction (
print ),
the message line states that the file I named to print, is being printed.
But it is not
printing, I waited for over thirty minutes or more, and nothing. The printer
status
says there is a file that is printing, but it's not. Also when I attempt to
purge the
file from the status, It acts like it accepts it, but does not. And from
that point
forward, I can not print anything at all even from MS Word. I have to shut
down
and start over, this clears the status of file bieng printed, and again, I
can print
anythink except using ( print function ). I need this to print out laser
printed forms
that change things like landscape/portrait, font, pitch etc. I wll try
anything. Again
thanks for your help.
The print line I am using is C:\print /d:\\Guy-IBM-8148\HP-2600n C:\list.txt
Using my computers name, ( as I don't have a server ) + Printer share name +
file name.

Guy



Malke said:
Guy said:
I had a parallel connected Laser Jet connected directly to my computer. I
was able to use the function ( C:\print [filename] ), and all laser
formatted documents printed correctly. Printer broke, today purchased a
new HP 2600n. It had no parallel connector, so I used a cat5 cable and
connected to my home network. Now, I can not get ( print ) to work. The
only option is /D:( device name ). I need somehow to tell the system
that < HP LaserJet 2600n > is really my lpt1. This, I do not know how to
do. Any help would be greatly appreciated. Thanks in advance.

Let me be very sure I understand exactly what you've done:

1. You had a LaserJet printer connected locally (directly) to your
computer via parallel port. It died.
2. You bought a new printer and connected it to your router or switch -
directly on the network and not locally to any computer.

You do not want to tell your computer that the new printer is on LPT1
because it isn't. It is on TCP/IP and has an IP address. So, some
questions for you to answer in order to get focused help:

1. Did you follow the setup instructions for the HP2600n exactly?
2. Did you uninstall the old printer from your computer?
3. Did you install the new printer on your computer by putting in the CD
that came with it? If yes, did you choose "Network printer"?

If you did all of the above but erroneously chose "local computer", put
the CD in again and pick the correct option. The HP installation routine
should go out on the network and find your new printer and offer to
install it. Do so.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
 
M

Malke

Guy said:
Malke, Thank you very much for the reply. You were right, during
installation,
I could not get the networking part to work, so choose local computer.
I did the installation over, and coming to network, I looked at the
properties, and
it had an IP address of 169.254.254.57 I enetred this in the IP address and
it
continued installation to the end. I have a home network, that consists of
a
DSL Modem -> PIX501 -> Linksys SD2008 -> computers using addresses
of 192.168.1.1 ( PIX ) thru 192.168.1.16. With the above address, it does
not
look like it is in the network?
(snippage)

The 169.* address indicates that your printer did not get an IP address.
I don't know why except that perhaps your Linksys or modem don't do DHCP
and you had to assign static IP's to all your computers. I'm not
familiar with that model Linksys or your modem but that's my best guess.

Read the instructions (or look on HP's website) for how to manually set
a static IP address for your printer. Choose something like
192.168.1.200. Your computers will never communicate to that printer
until the printer has an IP address on the same subnet as the computers.


Malke
 
G

Guy DeStefano

Malke, I have deleted and re-installed the disk for the HP 2600. This
time I chose network printer, and I changed the TCP/IP to use IP
192.168.1.15.
I then chose find printer by MAC, of which it did and also listed the .15 as
being the IP address. Using IPscan, I list out all devices (2) computers
and (2) printers. The HP2600n is correctly listed as IP 192.168.1.15 Works
on all print programs, except ( print ). When I do try using print..... It
says it is printing, but never does. And at this time it remains as one file
printing in the status buffer. I have to power off and on again to clear
it. If I don't do the power on/off, I have no printer at all. Everything
just goes in the status buffer and just waits. Is the problem that I don't
have a print server address, and am using the computer name ie..
( C:\print /d:\\Guy-IBM-8148\HP2600n C:\list.txt Thanks again for all of
your help. Guy
 
M

Malke

Guy said:
Malke, I have deleted and re-installed the disk for the HP 2600. This
time I chose network printer, and I changed the TCP/IP to use IP
192.168.1.15.
I then chose find printer by MAC, of which it did and also listed the .15 as
being the IP address. Using IPscan, I list out all devices (2) computers
and (2) printers. The HP2600n is correctly listed as IP 192.168.1.15 Works
on all print programs, except ( print ). When I do try using print..... It
says it is printing, but never does. And at this time it remains as one file
printing in the status buffer. I have to power off and on again to clear
it. If I don't do the power on/off, I have no printer at all. Everything
just goes in the status buffer and just waits. Is the problem that I don't
have a print server address, and am using the computer name ie..
( C:\print /d:\\Guy-IBM-8148\HP2600n C:\list.txt Thanks again for all of
your help. Guy

Well, I'm out of ideas but then printers aren't my area of expertise. If
I can see them, I can fix them but I'm afraid I can't come over to help.
;-) I think I'd call HP tech support for help and/or post in the
printing newsgroup.

microsoft.public.windowsxp.print_fax

I'm sorry that I was unable to help you.


Malke
 
G

Guy DeStefano

Malke, Thank you very much for all of your help. For future reference, the
link from HP describes what was happening.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00374690

It could not print from DOS because it is a host-based printer ( don't have
a PCL or PS interpreter built in ).
The printer I had was a HP 2600n. The printer I needed was a HP 2605dn. I
was able to exchange the
printer for a 2605dn ( Network & PCL - PS interpreters built-in ), and it
worked perfect the very first time.
Thanks again for all of your time and effort, I really appreciate it.

Guy
 

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