Print cartridge problems

G

Guest

I have an HP Officejet 7210 All-In-One machine. The black ink ran out so I
replaced it. Now I keep getting a message that says, "Insert black cartridge
into right stall". I do that but get the same message. Yes, I did take the
protective tape off of the contact points. I turned the printer off,
unpluged it for a few minutes, pluged it back in and got the same message.
Anyone have any other suggestions?
 
C

Cari \(MS-MVP\)

If taking out the cartridge and reinserting it does not help, I'd contact
HP, you may have a bad cartridge.
 

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