"Preparing Network Connections"

[Neil Rashbrook]

This step has vanished from the startup sequence of a Dell laptop.
Instead it skips straight from "Windows is starting up" to the logon
screen (require Ctrl+Alt+Del is disabled), which unfortunately is
unusable until the network connections have been prepared. Can anyone
point me to some relevant documentation?

TIA,
Neil.

 

[Steve Winograd [MVP]]

This step has vanished from the startup sequence of a Dell laptop.
Instead it skips straight from "Windows is starting up" to the logon
screen (require Ctrl+Alt+Del is disabled), which unfortunately is
unusable until the network connections have been prepared. Can anyone
point me to some relevant documentation?

TIA,
Neil.

Are there any relevant messages in Event Viewer? To run it, click
Start | Control Panel | Performance and Maintenance | Administrative
Tools | Event Viewer. For more information, see:

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/?id=308427
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

 

[Neil Rashbrook]

This step has vanished from the startup sequence of a Dell laptop. Instead it skips straight from "Windows is starting up" to the logon screen (require Ctrl+Alt+Del is disabled), which unfortunately is unusable until the network connections have been prepared. Can anyone point me to some relevant documentation?

Are there any relevant messages in Event Viewer?
[/QUOTE]
The following system error events are logged during startup:
* DCOM got error "The service did not respond to the start or control
request in a timely fashion. " attempting to start the service ccPwdSvc
with arguments "" in order to run the server:
{DBA28A20-5CE1-4E8D-AD35-418B62269E54}
* Timeout (30000 milliseconds) waiting for the Symantec Password
Validation service to connect.
That service then logs an application event four seconds later once it
has started successfully.
In case it is relevant, there is an event that occurs frequently, it is
* DCOM was unable to communicate with the computer <various> using any
of the configured protocols.

 

[Steve Winograd [MVP]]

The following system error events are logged during startup:
* DCOM got error "The service did not respond to the start or control
request in a timely fashion. " attempting to start the service ccPwdSvc
with arguments "" in order to run the server:
{DBA28A20-5CE1-4E8D-AD35-418B62269E54}
* Timeout (30000 milliseconds) waiting for the Symantec Password
Validation service to connect.
That service then logs an application event four seconds later once it
has started successfully.
In case it is relevant, there is an event that occurs frequently, it is
* DCOM was unable to communicate with the computer <various> using any
of the configured protocols.

I'm sorry, but I don't know what the problem is. If you computer is
connected to a business network, consult with the network
administrators. It's also possible that Symantec could diagnose the
problem that its product is encountering.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

 

[Neil Rashbrook]

If you computer is connected to a business network, consult with the network administrators.

That would be me :-(