PowerDVD does not recognise DVD

[al56]

Hi

have just purchased PowerDVD which installed OK (my PC has all requirements for this software). When I insert a movie DVD and press play, PowerDVD tells me "no disc in drive D:"
I can play a movie file and also audio CD through PowerDVD so I assume that the software is OK and the problem lies elsewhere...
Have tried re-installing but problem still persists....Any clues??

al56

ps Also unable to play DVD with Real Player or Windows Media Player 10.

pps Apologies if I have posted this in the wrong forum..

 

[muckshifter]

Help Us to Help You
Ensure that you provide all relevant data that might help in diagnosing the problem; this should include your PCs specifications, any patches or updated drivers you’ve installed, including version numbers, external hardware and what fixes you have attempted. Most members here at PCReview are only too pleased to help out, but can only give effective advice if you provide detailed explanations of the problem or fault.

 

[floppybootstomp]

If you have more than one optical drive fitted capable of playing DVD's, you may have to specify your default playback drive.

Go to the little hammer icon button on the interface, select 'Player Setting' and choose your drive there.

 

[al56]

computer info

Hi

I have AMD Athlon XP2000 processor, 512 Mb RAM, 80GB HDD

My DVD/CD-ROM is a LITE-ON LTR-52246S and I have installed the latest drivers.

I have downloaded a codec pack from the internet which includes:-

3ivx
AC3
DirectVobSub
DivX
xVId

...but still cannot get PowerDVD, RealPlayer or WMP 10 to play or recognise a DVD.

Regards,
al56

 

[al56]

Thanks - have tried 'Player Setting' and underneath "Default CD/DVD-ROM Drive" is a greyed out box with [D:\] inside.

 

[floppybootstomp]

Looks as though your DVD player isn't being seen. Does it show in 'My Computer'?

Can you read any disk at all in the drive?

If not, check your cable connections are good and also check the jumper on the rear of the drive. If you're not sure what to set it to (master or slave) try CS (Cable Select).

 

[al56]

Hi

DVD does show in 'My Computer' - I can play an audi CD no problem

al56

 

[floppybootstomp]

I think I know what the problem is.

The Liteon LTR-52246S is a CDRW.

It does not play or read DVD's.

 

[Me__2001]

I think I know what the problem is.

The Liteon LTR-52246S is a CDRW.

It does not play or read DVD's.

i was just going to say that

 

[al56]

Hi

.....which would also explain why RealPlayer and WMP10 are not recognising the drive..?!#*!!

...DOOOOHH!

Sorry about that.........

at least I've found an excellent PC forum

al56