Power Surge on Hub Port

[Guest]

I have a HP laptop - I'm unable to use the two external USB drive. And I keep
receiving the follow bubble "Power Surge on Hub Port". It instructs me to
click on the message and follow the direction. I do - and it tells me to
disconnect the devices from the USB port and depress reset. I have try this
several times but this does not work. Any suggestions or resolutions to this
problem?

 

[Jim Macklin]

Warranty repair? Are you trying to use both external drives
at same time on the same port?



message
|I have a HP laptop - I'm unable to use the two external USB
drive. And I keep
| receiving the follow bubble "Power Surge on Hub Port". It
instructs me to
| click on the message and follow the direction. I do - and
it tells me to
| disconnect the devices from the USB port and depress
reset. I have try this
| several times but this does not work. Any suggestions or
resolutions to this
| problem?
| --
| Rabatas13

 

[Guest]

Yes - because this is the design of my laptop. It has never given me a Power
Surge message before. However, I recently purchased a Skype Internet phone,
and when I connected the device to the USB port; I would receive a message
that the Internet Phone would operate faster if it was connected to a high
speed (2.0) USB port. But my laptop USB Root Hub (6 ports) are high speed. I
by-passed the message and continued to use Internet Phone with no problem,
until yesterday when I received an incoming call that I did not answer, and
shortly after that I started receiving the "Power Surge on Hub Port" bubble.
Unfortunately, as a result I am not able to connect any USB devices to my
laptop.

 

[rhea grimes]

please help!

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