Hi ht
Try the information here on what you have. Even if you've already run some
of the programs, run them again according to the instructions here to fully
clean your system. Some variants can replicate themselves repeatedly if not
properly cleaned.
About:Blank - What is it? How to remove it
http://www.adwarereport.com/mt/archives/000068.html
http://www.pchell.com/support/aboutblank.shtml
http://www.whizatpc.com/kbase/ka10148.html
CoolWebSearch Chronicles
http://www.spywareinfo.com/~merijn/cwschronicles.html
This may be a newer variant of about: blank. Methods that previously removed
the previous variant may not have any effect on it. Try the following and
follow the instructions carefully. This variant replicates itself, thus, you
must fully clean it from your system. This coolwebsearch infection uses a
hidden dll to reinfect, thus it replicates itself over and over if not
removed properly.
<<<<BE SURE TO FOLLOW ALL INSTRUCTIONS CAREFULLY>>>>
CAUTION!!!!!
Before you try to remove spyware using any of the programs below, download a
copy of LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html (if your OS is Win2k or
XP) The process of removing certain malware may kill your internet
connection. If this should occur, this program, LSPFIX, will enable you to
regain your connection.
Also, get a copy of WINSOCKFIX available at:
http://www.spychecker.com/program/winsockxpfix.html
IMPORTANT!!
RUN ALL PROGRAMS OFF LINE IN SAFE MODE AND SHOW HIDDEN
FILES. THEN REBOOT AND RUN THEM AGAIN TO BE SURE ALL FILES
ARE ACCESSED, DELETING ALL ITEMS DISPLAYED IN RED IN SPYBOT
HOW TO Restart in Safe Mode
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
HOW TO Enable Hidden Files
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2002092715262339
About Buster
http://www.majorgeeks.com/download4289.html
CWShredder
http://www.majorgeeks.com/download3019.html
SpyBot Search & Destroy: Free
http://www.majorgeeks.com/download2471.html
AdAware SE Personal : Free
http://www.majorgeeks.com/download506.html
HOW TO: Reconfigure Ad-aware for a Full Scan
http://forum.aumha.org/viewtopic.php?t=5877
HiJackThis:
Create a new folder named HiJackThis on the C:\ drive and download file to
that folder Then Unzip the download.into that folder.
DO NOT install in your Desktop folder.
DO NOT use any of the TEMP folders that are presently in your computer.
Double-click "HijackThis.exe" and Press "Scan".
Go to:
http://www.majorgeeks.com/download3155.html
and download HiJackThis to the new folder. Unzip to a folder other than your
Desktop or the Temp folder, doubleclick HiJackThis.exe, and hit "Scan".
When the scan is finished, the "Scan" button will change into a "Save Log"
button. Press that, save the log some place you remember where it is.
Most of what it lists will be harmless or even required, so DO NOT fix
anything yet.
Open the copy of your log in NotePad and make a copy. Then you can go to one
of the following to post your log:
<<PLEASE DO NOT POST YOUR LOG FILE TO THIS NEWSGROUP>>
Spyware and Hijackware Removal Support, here:
http://216.180.233.162/~swicom/forums/
or
AumHa Forums here:
http://forum.aumha.org/viewforum.php?f=30
or
Bleeping Computer Forums
http://www.bleepingcomputer.com/forums/forum22.html
You will need to register to open a new thread to post you log. It is free,
and no one will Spam you, it is one of many that provides this service. Once
registered, go to the HiJackThis section on the forum list and click to
open. Then start a new post and post your log. The experts there will
analyze the log and report back the results. Please allow at least a few
hours or a days time for a response, depending on when you post the log
Remember, you must return to the HJT site to get your answer. It is a good
idea to click the "Notify" box so that you will get an electronic
notification by e-mail to let you know when a response has been posted.
But, you must still return to the site of your answer
Finally, go to Windows Update and ensure that ALL Critical updates are
installed.
Hope this helps
Jan
Smiles are meant to be shared,
that's why they're so contagious.
Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm