Susansez said:keeps requesting username and password -- never has in the past.
apparently
am not providing correct info, how do I override/correct /change?
Susansez said:keeps requesting username and password -- never has in the past.
apparently
am not providing correct info, how do I override/correct /change?
Gary VanderMolen said:As a test, uninstall your antivirus, reboot, then try Windows Mail again.
If the problem continues, the AV may have corrupted that mail account.
Delete the mail account, restart Windows Mail, then recreate that account.
If the above is successful, let us know, and we can recommend a free
AV that is compatible with Windows Mail.
--
Gary VanderMolen [MS-MVP WLM]
phil clep said:It shows there is an error but the box is empty. I have all the settings
correct according to comcast. In 2 online sessions with the dell techs,
they couldn't figure this out. K7 email virus settings switched off. Been
trying to solve this problem for 2 wks.
phil clep said:Wow it worked. You are a genius! These other tech guys couldn't figure this out. Thank you. Whats a good AV and firewall to use
now?
Gary VanderMolen said:As a test, uninstall your antivirus, reboot, then try Windows Mail again.
If the problem continues, the AV may have corrupted that mail account.
Delete the mail account, restart Windows Mail, then recreate that account.
If the above is successful, let us know, and we can recommend a free
AV that is compatible with Windows Mail.
--
Gary VanderMolen [MS-MVP WLM]
phil clep said:It shows there is an error but the box is empty. I have all the settings correct according to comcast. In 2 online sessions
with the dell techs, they couldn't figure this out. K7 email virus settings switched off. Been trying to solve this problem
for 2 wks.
What is the exact error message?
Have you checked your settings per Comcast's Website?
Same problem for me. Tried removing account and setting it up again. My logon box keeps popping up. Tries to connect but
quickly disconnects. Any help? Can recieve mail ok.
keeps requesting username and password -- never has in the past. apparently
am not providing correct info, how do I override/correct /change?
This often means that an antivirus program has corrupted part of the Windows
Mail database, probably the part you can't see. What if any antivirus
programs do you have? It can often be corrected for a while by clicking
Tools, then Accounts, then your email account, then Remove, and then
creating your email account again.
<http://www.comcast.net/help/faq/index.jsp?faq=Emailtop17686&cookieattempt=1>
They don't seem to have written instructions for creating the account under
Windows Mail yet, so use their instructions for Outlook Express but under
Windows Mail instead
Gary VanderMolen said:The incompatibility between Windows Mail and certain antivirus programs
is not well known outside of our cadre of experts who man this newsgroup.
Of the free antivirus products, both Avast and AVG work well, but when
installing, be sure to select the custom option where you can deselect
the email scanning feature.
For firewall, I use the one that comes with Vista, Windows Firewall.
Likewise for anti-spyware, I use Windows Defender. It helps that
these MS products are 100% compatible with Vista and Windows Mail.
--
Gary VanderMolen [MS-MVP WLM]
phil clep said:Wow it worked. You are a genius! These other tech guys couldn't figure
this out. Thank you. Whats a good AV and firewall to use now?
Gary VanderMolen said:As a test, uninstall your antivirus, reboot, then try Windows Mail
again.
If the problem continues, the AV may have corrupted that mail account.
Delete the mail account, restart Windows Mail, then recreate that
account.
If the above is successful, let us know, and we can recommend a free
AV that is compatible with Windows Mail.
--
Gary VanderMolen [MS-MVP WLM]
It shows there is an error but the box is empty. I have all the
settings correct according to comcast. In 2 online sessions with the
dell techs, they couldn't figure this out. K7 email virus settings
switched off. Been trying to solve this problem for 2 wks.
message What is the exact error message?
Have you checked your settings per Comcast's Website?
Same problem for me. Tried removing account and setting it up again.
My logon box keeps popping up. Tries to connect but quickly
disconnects. Any help? Can recieve mail ok.
keeps requesting username and password -- never has in the past.
apparently
am not providing correct info, how do I override/correct /change?
This often means that an antivirus program has corrupted part of the
Windows
Mail database, probably the part you can't see. What if any
antivirus
programs do you have? It can often be corrected for a while by
clicking
Tools, then Accounts, then your email account, then Remove, and then
creating your email account again.
<http://www.comcast.net/help/faq/index.jsp?faq=Emailtop17686&cookieattempt=1>
They don't seem to have written instructions for creating the
account under
Windows Mail yet, so use their instructions for Outlook Express but
under
Windows Mail instead
phil clep said:I looked for AVG free AV but it's $40 and I don't want to pay till I know
it works for me. I saw the Avast for free and that sounds good but I'm not
sure which one to use. Could you possibly send me a link to the correct
Avast AV? Thank you again!
Gary VanderMolen said:The incompatibility between Windows Mail and certain antivirus programs
is not well known outside of our cadre of experts who man this newsgroup.
Of the free antivirus products, both Avast and AVG work well, but when
installing, be sure to select the custom option where you can deselect
the email scanning feature.
For firewall, I use the one that comes with Vista, Windows Firewall.
Likewise for anti-spyware, I use Windows Defender. It helps that
these MS products are 100% compatible with Vista and Windows Mail.
--
Gary VanderMolen [MS-MVP WLM]
phil clep said:Wow it worked. You are a genius! These other tech guys couldn't figure
this out. Thank you. Whats a good AV and firewall to use now?
As a test, uninstall your antivirus, reboot, then try Windows Mail
again.
If the problem continues, the AV may have corrupted that mail account.
Delete the mail account, restart Windows Mail, then recreate that
account.
If the above is successful, let us know, and we can recommend a free
AV that is compatible with Windows Mail.
--
Gary VanderMolen [MS-MVP WLM]
It shows there is an error but the box is empty. I have all the
settings correct according to comcast. In 2 online sessions with the
dell techs, they couldn't figure this out. K7 email virus settings
switched off. Been trying to solve this problem for 2 wks.
message What is the exact error message?
Have you checked your settings per Comcast's Website?
Same problem for me. Tried removing account and setting it up again.
My logon box keeps popping up. Tries to connect but quickly
disconnects. Any help? Can recieve mail ok.
keeps requesting username and password -- never has in the past.
apparently
am not providing correct info, how do I override/correct /change?
This often means that an antivirus program has corrupted part of
the Windows
Mail database, probably the part you can't see. What if any
antivirus
programs do you have? It can often be corrected for a while by
clicking
Tools, then Accounts, then your email account, then Remove, and
then
creating your email account again.
<http://www.comcast.net/help/faq/index.jsp?faq=Emailtop17686&cookieattempt=1>
They don't seem to have written instructions for creating the
account under
Windows Mail yet, so use their instructions for Outlook Express but
under
Windows Mail instead
phil clep said:Wow it worked. You are a genius! These other tech guys couldn't figure
this out. Thank you. Whats a good AV and firewall to use now?
Dave said:The Free AVG is FREE
http://free.grisoft.com/doc/download-free-anti-virus/us/frt/0
Avast free is at
http://www.avast.com/eng/download.html
but you have to register it.
--
http://get.live.com/wlmail/overview
phil clep said:I looked for AVG free AV but it's $40 and I don't want to pay till I know
it works for me. I saw the Avast for free and that sounds good but I'm
not sure which one to use. Could you possibly send me a link to the
correct Avast AV? Thank you again!
Gary VanderMolen said:The incompatibility between Windows Mail and certain antivirus programs
is not well known outside of our cadre of experts who man this
newsgroup.
Of the free antivirus products, both Avast and AVG work well, but when
installing, be sure to select the custom option where you can deselect
the email scanning feature.
For firewall, I use the one that comes with Vista, Windows Firewall.
Likewise for anti-spyware, I use Windows Defender. It helps that
these MS products are 100% compatible with Vista and Windows Mail.
--
Gary VanderMolen [MS-MVP WLM]
Wow it worked. You are a genius! These other tech guys couldn't figure
this out. Thank you. Whats a good AV and firewall to use now?
As a test, uninstall your antivirus, reboot, then try Windows Mail
again.
If the problem continues, the AV may have corrupted that mail account.
Delete the mail account, restart Windows Mail, then recreate that
account.
If the above is successful, let us know, and we can recommend a free
AV that is compatible with Windows Mail.
--
Gary VanderMolen [MS-MVP WLM]
It shows there is an error but the box is empty. I have all the
settings correct according to comcast. In 2 online sessions with the
dell techs, they couldn't figure this out. K7 email virus settings
switched off. Been trying to solve this problem for 2 wks.
message What is the exact error message?
Have you checked your settings per Comcast's Website?
Same problem for me. Tried removing account and setting it up
again. My logon box keeps popping up. Tries to connect but quickly
disconnects. Any help? Can recieve mail ok.
keeps requesting username and password -- never has in the past.
apparently
am not providing correct info, how do I override/correct /change?
This often means that an antivirus program has corrupted part of
the Windows
Mail database, probably the part you can't see. What if any
antivirus
programs do you have? It can often be corrected for a while by
clicking
Tools, then Accounts, then your email account, then Remove, and
then
creating your email account again.
<http://www.comcast.net/help/faq/index.jsp?faq=Emailtop17686&cookieattempt=1>
They don't seem to have written instructions for creating the
account under
Windows Mail yet, so use their instructions for Outlook Express
but under
Windows Mail instead
phil clep said:I looked for AVG free AV but it's $40 and I don't want to pay till I know it works for me. I saw the Avast for free and that
sounds good but I'm not sure which one to use. Could you possibly send me a link to the correct Avast AV? Thank you again!
Gary VanderMolen said:The incompatibility between Windows Mail and certain antivirus programs
is not well known outside of our cadre of experts who man this newsgroup.
Of the free antivirus products, both Avast and AVG work well, but when
installing, be sure to select the custom option where you can deselect
the email scanning feature.
For firewall, I use the one that comes with Vista, Windows Firewall.
Likewise for anti-spyware, I use Windows Defender. It helps that
these MS products are 100% compatible with Vista and Windows Mail.
--
Gary VanderMolen [MS-MVP WLM]
phil clep said:Wow it worked. You are a genius! These other tech guys couldn't figure this out. Thank you. Whats a good AV and firewall to
use now?
As a test, uninstall your antivirus, reboot, then try Windows Mail again.
If the problem continues, the AV may have corrupted that mail account.
Delete the mail account, restart Windows Mail, then recreate that account.
If the above is successful, let us know, and we can recommend a free
AV that is compatible with Windows Mail.
--
Gary VanderMolen [MS-MVP WLM]
It shows there is an error but the box is empty. I have all the settings correct according to comcast. In 2 online sessions
with the dell techs, they couldn't figure this out. K7 email virus settings switched off. Been trying to solve this problem
for 2 wks.
What is the exact error message?
Have you checked your settings per Comcast's Website?
Same problem for me. Tried removing account and setting it up again. My logon box keeps popping up. Tries to connect but
quickly disconnects. Any help? Can recieve mail ok.
keeps requesting username and password -- never has in the past. apparently
am not providing correct info, how do I override/correct /change?
This often means that an antivirus program has corrupted part of the Windows
Mail database, probably the part you can't see. What if any antivirus
programs do you have? It can often be corrected for a while by clicking
Tools, then Accounts, then your email account, then Remove, and then
creating your email account again.
<http://www.comcast.net/help/faq/index.jsp?faq=Emailtop17686&cookieattempt=1>
They don't seem to have written instructions for creating the account under
Windows Mail yet, so use their instructions for Outlook Express but under
Windows Mail instead
phil clep said:Thanks for all your help, guys. AVG AV works beautious. Happy hollidays.
Dave said:The Free AVG is FREE
http://free.grisoft.com/doc/download-free-anti-virus/us/frt/0
Avast free is at
http://www.avast.com/eng/download.html
but you have to register it.
--
http://get.live.com/wlmail/overview
phil clep said:I looked for AVG free AV but it's $40 and I don't want to pay till I know it works for me. I saw the Avast for free and that
sounds good but I'm not sure which one to use. Could you possibly send me a link to the correct Avast AV? Thank you again!
The incompatibility between Windows Mail and certain antivirus programs
is not well known outside of our cadre of experts who man this newsgroup.
Of the free antivirus products, both Avast and AVG work well, but when
installing, be sure to select the custom option where you can deselect
the email scanning feature.
For firewall, I use the one that comes with Vista, Windows Firewall.
Likewise for anti-spyware, I use Windows Defender. It helps that
these MS products are 100% compatible with Vista and Windows Mail.
--
Gary VanderMolen [MS-MVP WLM]
Wow it worked. You are a genius! These other tech guys couldn't figure this out. Thank you. Whats a good AV and firewall to
use now?
As a test, uninstall your antivirus, reboot, then try Windows Mail again.
If the problem continues, the AV may have corrupted that mail account.
Delete the mail account, restart Windows Mail, then recreate that account.
If the above is successful, let us know, and we can recommend a free
AV that is compatible with Windows Mail.
--
Gary VanderMolen [MS-MVP WLM]
It shows there is an error but the box is empty. I have all the settings correct according to comcast. In 2 online
sessions with the dell techs, they couldn't figure this out. K7 email virus settings switched off. Been trying to solve
this problem for 2 wks.
What is the exact error message?
Have you checked your settings per Comcast's Website?
Same problem for me. Tried removing account and setting it up again. My logon box keeps popping up. Tries to connect but
quickly disconnects. Any help? Can recieve mail ok.
keeps requesting username and password -- never has in the past. apparently
am not providing correct info, how do I override/correct /change?
This often means that an antivirus program has corrupted part of the Windows
Mail database, probably the part you can't see. What if any antivirus
programs do you have? It can often be corrected for a while by clicking
Tools, then Accounts, then your email account, then Remove, and then
creating your email account again.
<http://www.comcast.net/help/faq/index.jsp?faq=Emailtop17686&cookieattempt=1>
They don't seem to have written instructions for creating the account under
Windows Mail yet, so use their instructions for Outlook Express but under
Windows Mail instead
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