Plug And Play Stopped Working

[Guest]

I have a dell dimension 3000 which has stopped installing usb devices which
don't require drivers. The existing devices (wireless lan etc) are ok as long
as I don't move them to another usb port, in which case they won't install.
All these devices install and run correctly on my toshiba laptop. Any
suggestions please?

 

[Newbie Coder]

Stratty,

Is the Human Interface Device (HID) service running?

If you right-click MY COMPUTER, click MANAGE, scroll to removalable Storage,
do you have anything under PHYSICAL LOCATIONS? If there are any with the RED
'X' then delete them & leave the ones detected there

Do you have any yellow exclamation marks under the USB catagory in DEVICE
MANAGER?

Awaiting your reply,

 

[Guest]

Hi thanks for prompt reply. I looked at HID and saw 2 instances running ok.
Nothing under PHYSICAL LOCATIONS. Nothing with a yellow ! under device
manager. I'm wondering if I need to uninstall everything and start again.
(Danger being I won't be able to get anything to run!)

I noticed in XP help that if too many devices were set up manually, plug and
play will no longer work. Could this be it? If so, how do I find out?

 

[Curt Christianson]

Hi Stratty,

I would try "uninstalling" (not disable) all instances of the peripheral USB
devices in Device Manager. Then try adding each one back, one at a time,
letting Windows redetect them. I would even go to the extent of re-booting
after each successful re-install.

--
HTH,
Curt

Windows Support Center
http://aumha.org/

 

[Curt Christianson]

Hi Stratty,

I forgot to mention, prior to doing this, check the manufacturers website
for each piece of hardware, and make sure you have the latest, greatest,
version of their driver. Do *not* go to Windows Update for drivers.

--
HTH,
Curt

Windows Support Center
http://aumha.org/