plug-and-play problem with lexmark x32

[Tom]

I recently bought a new machine with Windows XP
Professional. I had a Lexmark X32 inkjet printer. Whenever
I start the machine with the printer powered up XP
announces that it has detected a new plug-and-play
hardware device. Then it attempts to load it. I see a
dialog that is copying files from somewhere down in
c:\windows\system32\spool\driver (the rest of the path is
cut off in the dialog).

The copy stops and I get a Plug-and-Play wizard window
that says it could not install the hardware because a file
could not be copied (but it does not list what file it
was). When I click "OK" the wizard goes away, and then it
starts all over again - it is in a loop and there is
nothing I can do to stop it save unplugging the printer.

I am able to download the driver for XP from Lexmark, and
able to print to the printer, but I aways get this
sequence of events with the plug-and-play feature of XP.

Any ideas as to what I can do to stop this annoyance?

 

[Cari \(MS-MVP\)]

Do a complete Uninstall and Reinstall..... it is indicating that the first
installation was not completed correctly.
http://www.coribright.com/Windows/Article One.htm

I cannot find an x32 model at the Lexmark website.... however there is a
z32. Drivers are at
http://downloads.lexmark.com/cgi-perl/downloads.cgi?ccs=229:1:0:287:0:0&emeaframe=&fileID=538