please please please help me

[Guest]

anytime i'm on the internet browsing a error message will appear saying
internet explorer has encountered a problem and needs to close and then it
tells me to send it to the error report then the screen goes to online crash
analysis can someone please help me.

 

[Rick \Nutcase\ Rogers]

Hi,

Try reinstalling Internet Explorer. Go to the Control Panel/Folder
Options/View tab, set it to "Show hidden files and folders" and uncheck
"Hide protected operating system files [recommended]". Also uncheck "Hide
extensions for known file types".

Then, open Windows Explorer from Start/All Programs and go to the
C:\Windows\Inf folder. Locate the ie.inf file, right-click it and choose
install.

You may need to either insert your WinXP CD or know where your I386 folder
is located on the hard drive. You may also need to know where the
\ServicePackFiles folder is (usually under the Windows directory).

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Guest]

My computer is doing the same thing. If Internet Explorer is reinstalled,
will I need to backup anything, will everything on the PC still be there as
before the reinstall?
Thanks!

Hi,

Try reinstalling Internet Explorer. Go to the Control Panel/Folder
Options/View tab, set it to "Show hidden files and folders" and uncheck
"Hide protected operating system files [recommended]". Also uncheck "Hide
extensions for known file types".

Then, open Windows Explorer from Start/All Programs and go to the
C:\Windows\Inf folder. Locate the ie.inf file, right-click it and choose
install.

You may need to either insert your WinXP CD or know where your I386 folder
is located on the hard drive. You may also need to know where the
\ServicePackFiles folder is (usually under the Windows directory).

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

anytime i'm on the internet browsing a error message will appear saying
internet explorer has encountered a problem and needs to close and then it
tells me to send it to the error report then the screen goes to online
crash
analysis can someone please help me.