Please help, pc not responding, error message, graphics not avail

[Guest]

Hello all,

Can someone please help me I have the following problems

1) upon start up Windows installer starts and wants to install, I don't have
the original disc so I cancel, today it asked me for data1.msi which I can't
find nowhere
2) system manager Trident Video Accelerator blade 3d/promedia has a yellow
triangle with exclamation mark next to it. I have tried uninstalling it -
same happens
have tried to update it - ask for windows cd - or data1.msi
3) suddenly I am unable to see certain graphics ( since today when I tried
fixing all of this myself) on webpages, I see a white box with red cross or
box with yellow red blue shapes
4) have sent all of this to microsoft support, now it says I haven't sent
anything , but I have the incident number
5) I tried system restore but it all froze up and wouldnt' do anything
anymore.

basically now the whole system is so slow, and stops working that I think I
really did it this time, can someone please help me??

Thank you
Regards
Bianca

 

[Guest]

also now when I go to START
where you usually see My Pictures, My Documents, Control panel this is all
blacked out , however if I hover my cursor over it I can see them again....

thanks
Bianca

 

[Malke]

also now when I go to START
where you usually see My Pictures, My Documents, Control panel this is
all blacked out , however if I hover my cursor over it I can see them
again....

thanks
Bianca

The Trident video card has lost its drivers. It sounds very much like it
has failed. There may be other factors, also. However, I think that the
best course of action for you would be to take your computer to a good
local repair shop (not a BestBuy or CompUSA type of store) and have
them check it out thoroughly for you.

Malke