Please help, cannot get into hotmail

[anikya]

I can get the msn main website to load, but if I try to login for hotmail,
an error message says my browser settings do not allow sending of HTML
forms.
I've added hotmail to trusted site, lowered the security settings to
default, but same message would appear.

Thank you.

anikya

 

[PA Bear]

Some other users of New Hotmail, using both desktops and laptops, IE and OE,
have been having these problems since the new format was introduced on 01
Dec-03..

Treat Hotmail, MSN and .NET Passport as Secure Sites, requiring that your
computer be able to negotiate SSL protocols when logging in, so any of these
third-party applications may be interfering (as well as hijackware):
anti-virus, firewall, anti-spam tools, "system" tools (NSW, NIS, anything by
McAfee). The best approach would be to disable all of them and, assuming
Hotmail then works properly, re-enable each application in turn, by itself
with no others running, to see which one or which combination is causing the
problem. If the machines are on a network, that's another area to consider
when troubleshooting.

Some resources:

Troubleshooting Secure Sites
http://support.microsoft.com/?kbid=813444
http://www.mvps.org/inetexplorer/answers2.htm#secure_sites

Page cannot be displayed errors
http://www.mvps.org/inetexplorer/answers.htm#dns

Make absolutely certain each machine is fully up-to-date at Windows Update
(and with virus definitions) and that the 5.6 Scripting Engine has been
reinstalled:
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp.

If WinXP, look into the Java vs. Java VM situation ("Breaking up is so very
hard to do."): http://www.mvps.org/inetexplorer/answers_9.htm
--
HTH - Please Reply to This Thread

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

AumHa Forums
http://forum.aumha.org

Protect Your PC
http://www.microsoft.com/security/protect

 

[anikya]

Thank you.

I was hoping I wouldn't have to, but...so here goes, I 'll do exactly as
suggested.

anikya

 

[anikya]

PA Bear, it didn't work.
Apparently it wasn't any of the third party applications, but the fact that
I cannot register the login page as a trusted site.
I had the same problem with Yahoo mail, but once set as trusted site,
problem was gone.
As a step further, would you please run me through how to make the computer
able to negotiate SSL protocols? My IE has SSL 2.0, SSL 3.0 and TLS 1.0
enabled.

anikya

 

[PA Bear]

Is this a sudden, new problem or an ongoing one?

I cannot register the login page as a trusted site.

Please elaborate.

IE Tools>Internet Options>Privacy>Edit> type in

hotmail.com
passport.net

and Allow All Cookies for each in turn.

IE Tools>Internet Options>Security>Trusted Sites>Require server
verification... (uncheck) > now try adding

hotmail.com
passport.net

to Trusted Sites (though I do *not* think this should be necessary at all).
--
HTH - Please Reply to This Thread

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

AumHa Forums
http://forum.aumha.org

Protect Your PC
http://www.microsoft.com/security/protect